Terms and Conditions

Library Membership, Conditions of Use - Excerpt

The City of Joondalup provides services to you subject to the following conditions. Please read them carefully before finalising your membership. 

All new members will be provided with a complete unabridged version of the conditions of use for their future reference as part of their membership kit.

1. General Terms and Conditions

You are required to:

• Present a library card whenever borrowing items from the Libraries.
• Take responsibility for all items borrowed from the Libraries.
• Parents/Guardians shall take responsibility for items on all cards issued to children in their care.
• Notify the Libraries if a membership card is lost or stolen.
• Pay for the replacement of a lost or damaged membership card.
• Notify the Libraries of any change of  address or any other changed contact details.
• Return all borrowed items by close of business on or before the due date.
• Notify library staff of any damage to items before they are issued to you.
• Not attempt to repair items yourself.
• Not bring pets into any library except where they are recognised medical aids (eg. guide dogs).
• Ensure that you and any children in your care behave in a proper manner which does not disturb other library customers.
• Ensure that children 0-12 years are closely supervised while they are in the library.

2. Internet and Online Services Terms and Conditions
Customers agree that they are allowed to use internet and email facilities within the Libraries subject to the following conditions, including wireless access;

• Do not transmit, obtain or advertise objectionable material.
• Do not request the transmission of objectionable material.
• Do not transmit or make available restricted material to a minor.
• Understand that the Libraries internet service is filtered and some sites may be blocked.
• Understand that the City cannot guarantee security of confidential information which may be entered by customers onto websites or web-based forms.
• Understand that the City is not responsible for accuracy of information obtained online.
• Understand that the City cannot be held responsible for breaks in service resulting from technical problems outside our control.
• Understand that Libraries cannot guarantee extensions to a booking period for use of computing facilities.

3.  Penalties
Customers agree to the following penalties being applied:

• Will pay for the repair or replacement (as applicable) for items damaged or lost while on loan to you or your children.
• Will pay overdue fines if items are not returned by close of business on the day that they are due. Charges are accruable for each day an item is overdue.
• Will pay an administration charge for each refund claimed when lost items are returned to the libraries in an undamaged condition.
• Understand that suspension of borrowing rights will occur if accrued fines reach $10.00.
• Understand that suspension of borrowing rights will occur if an account for a lost or damaged item is unpaid.
• Understand that suspension of use of library facilities will be imposed on the customer if breaches of internet and online services conditions of use occur.