The Recruitment Process
The City of Joondalup employs people in a range of different occupations to meet the service needs of our customers. Vacant positions are advertised on the City’s employment page and you are encouraged to subscribe to the Job Notices Online to receive e-mail notifications of available vacancies or follow the City’s LinkedIn page.
The City can only employ people who have legal rights to work in Australia. This includes:
Australian and/or New Zealand Citizen
Temporary Residents with permission to work
International students with permission to work
People holding various visas from the Department of Immigration Australia with permission to work.
If you are selected for an interview, you will need to show original proof of your legal rights to work in Australia. You are required to bring any of the following documents to the interview:
Australian citizenship certificate
Passport if you hold an Australian visa
Certificate of evidence of resident status.
All advertised positions provide a brief summary of the position and a copy of the Position Description. You are encouraged to read the Position Description which includes details of ‘essential’ qualifications or clearances for the position. In certain circumstances the City will allow a maximum of up to three months for you to obtain the qualifications/clearances at your own cost as a conditional offer of employment. To obtain further information, please contact the supervisor; the name and contact number is stated on the advertisement.
The City does not accept unsolicited applications and does not refer to past applications for current vacancies. As such you should directly apply for advertised positions even if you have previously applied, unless the advertisement specifically mentions that previous applicants need not apply.
The City accepts online and, in certain circumstances, hardcopy applications. However applicants are strongly encouraged to apply online as this is the City’s preferred method for receiving applications.
1. Preparing Your Application
As your application is the first step towards securing an interview it should be of the highest standard possible. Please ensure your application includes the following:
While many advertisements do not require all the selection criteria to be addressed, the City still evaluate your application against the required skills, knowledge, experience and qualifications as listed in the Position Description. Therefore a covering letter must be provided to briefly outline these points.
Addressing Selection Criteria
If the advertisement indicates that you are required to address selection criteria, statements addressing them must be provided either as a separate document or as part of your cover letter. The selection criteria specifies the minimum skills, knowledge, experience and education qualifications that are required for the position. Consideration for interview is based upon clear demonstration of your ability to meet each of the selection criteria.
The following is a recommended guide on how to address selection criteria:
- Use each selection criteria as a separate heading and try to keep each criteria to no more than half a page
- Use key words listed in the criteria
- Outline examples of work events and/or projects that demonstrate your experience using the STAR principle (eg. Situation, Task, Action, Response).
This should include personal details including name, address, telephone number, email address, summary of skills, relevant work history, education, training courses attended, qualifications, licences and professional memberships so the City’s interview panel members can make informed decisions during the selection process.
Please include the names and contact numbers of at least two work referees. Preferably both referees should be your current supervisor or manager; alternatively a supervisor/manager from a previous position may be used.
Equal Employment Opportunity
Your resume and cover letter are not required to provide information on gender, gender history, marital status, pregnancy, family responsibility, family status, impairment, race, political conviction, religious conviction, sexual orientation, age or spent conviction.
You will be required to bring the original documents with you if you are shortlisted for an interview. Please do not submit originals or copies of your qualification(s) or academic records of current studies with your application.
The closing date for applications is clearly displayed on the advertisement. All applications will be acknowledged. If you apply online you will receive an automated email response. If you apply in writing using hardcopy, you will receive a written response from the City within two working days of receipt of your application.
All applications need to reach the City of Joondalup by 11:59 pm on the advertised closing date.
Late applications may be accepted at the discretion of the Manager Human Resources.
2. Forwarding Your Application
Your application may be submitted by one of the following:
Please note: If you are applying for more than one position, separate applications are required to be submitted.
3. Selection Process
Fairness and Equity
The City of Joondalup seeks to build a diverse workplace and is committed to ensuring that our recruitment and selection process is fair and equitable at all times.
Selection for Interviews
A panel will shortlist those applicants for interview who demonstrate they meet the requirements for the position. Shortlisting may take up to 21 days after the closing date. If you are not contacted within 21 days after the closing date, it means you have been unsuccessful on this occasion.
If you are selected for an interview, the City will contact you to organise a mutually convenient time to be interviewed. All interview questions will be based on the selection criteria for the position and in most cases, will be given to you shortly before the interview.
During the Interview
Interviews will be conducted by the same interview panel and each applicant will be assessed in the same manner. Behavioural based questions will be asked with the aim to obtain examples of past situations that actually occurred, how the situation was handled and the outcome of the action taken. During the interview, panel members will take notes and assess your answers to questions.
Applicants may be asked to undertake other selection tests relevant to the position such as practical test e.g. use of Microsoft packages, aptitude and psychological testing. Applicants will be informed if this is the case. In addition, preferred applicants may be required to complete a medical questionnaire and some positions require attendance at a medical centre nominated by the City for the purpose of pre-employment medical to determine the applicant’s suitability to carry out the inherent requirements of the Position Description.
All candidates will be contacted within a few weeks of the interview. The successful candidate will be offered the position verbally from the panel Chairperson while unsuccessful candidates will be notified via mail/email. If requested, the panel Chairperson will provide feedback to unsuccessful applicants who attended an interview.