City Rangers Phone Number: 1300 655 860
The City Rangers, Ranger and Community Patrol Service can provide assistance for the following depending on nature of the enquiry:
Abandoned vehicles are not only unsightly, they are often parked in unsafe locations and are targeted by anti-social behaviour. City Rangers patrol the City’s streets to ensure abandoned vehicles are removed quickly.
Anti Social Behaviour
City Rangers will act as a visual deterrent to situations such as anti social behaviour and will refer the activity to Police if the situation requires their attendance
The City encourages responsible cat ownership which provides better control and management of stray and unwanted cats. The Cat Act 2011 requires that all cats over the age of six months must be sterilised, microchipped and registered.
Damage and Graffiti to Public Property
City Rangers on patrol will note any vandalism, damage or graffiti on public property and will report the issue to the relevant agencies for attention.
All dog owners have a responsibility to ensure their dogs are registered and are not allowed to wander at large in public places.
Rangers are authorised to investigate all offences under the Dog Act (1976) and conduct regular patrols of the City’s parks and designated animal exercise areas.
Fire Alerts and Warnings
The DFES website provides live public information of any fires of significance within the state. Because not all fires will be listed on the DFES website it is recommended that the public contacts DFES directly on 1300 657 209 for more specific information regarding localised or smaller fires within the City.
Property owners must clear firebreaks by 31 October each year and maintain them until 31 May the following year.
Rangers inspect all vacant properties during this period to ensure the required work has been carried out. Firebreaks assist by providing access for fire fighting appliances and an area for safe back burning.
A total fire ban applies within the City of Joondalup. Burning of garden refuse and rubbish, by any person at any time on private land is prohibited with the City.
Liaison with Police and other Agencies
City Rangers will provide information and assistance to Police and other agencies upon request. This may include but is not limited to assistance with traffic control at accidents, access to locked park areas, information regarding suspicious or illegal activity, hoon behaviour and assistance when missing persons are reported.
The unauthorised dumping of litter and household waste within the City’s reserves and public places is a health risk and costly for ratepayers. City Rangers investigate all offences relating to unauthorised litter dumping and will prosecute offenders who fail to dispose of their rubbish in a responsible manner. Prescribed offences and penalties for littering is a minimum of $200.00 for an individual and $500.00 for Body Corporate. Fines of $500.00 apply to the dumping of litter that creates a public risk e.g. drugs/chemicals, broken glass, tyres, batteries and needles.
Maintenance Reporting to External Agencies
City Rangers will proactively report any maintenance issues such as faulty streetlights, damaged road signs etc relevant external agencies. These include but are not limited to Western Power, Water Corp, Main Roads, Transperth, Adshel and Telstra.
City Rangers can conduct patrols past a premises where noise has been reported. This may incorporate loud party/music noise, construction noise out of regulated hours or machinery noise. City Rangers will assess the noise and refer the activity to either Police if required or to relevant agencies within the City for follow up. Further information on noise regulations can be located at joondalup.wa.gov.au/Live/Noise.aspx
Off-road vehicles are not permitted within the City’s boundaries. Under the Control of Vehicles (Off-Road Areas Act) 1978 all vehicles of this class must be registered and can only be driven or ridden on private property with the permission of the property owner. Rangers patrol all reserves within the City to monitor this unauthorised activity.
The unauthorised parking of vehicles in ACROD bays, no stopping areas and on residential verges creates significant public safety issues. Overstaying in timed areas or unauthorised use of prescribed bays also significantly inconveniences other drivers. Parking offences can result in an infringement.
City Rangers regularly patrol all areas within the City’s boundaries – except for the City Centre - to ensure safe parking conditions are maintained.
The incorrect placement of portable and A-frame signs on footpaths, median strips and verges is not permitted under the City’s Signs Local Law (1999). Signs placed in this manner are not only a distraction to traffic, they degrade the amenity of the area and pose safety risks for the general public. Officers liaise with all businesses within the City to ensure the correct placement of portable signage. The City's Signs Local Law does not allow for advertising signage to be place in public areas however Home Open signs are considered directional signage used solely for the direction of people to a premises (home open) and accordingly they can only be placed out 30 minutes prior to and 30 minutes after a home is open for inspection. Any longer than this period is considered advertising not directing and is an offence.
City Rangers will conduct patrols where suspicious activity has been reported by residents and will report the activity to Police if the situation requires Police attendance
Targeted Patrols to Areas of Concern
If residents have ongoing situations of concern within their area such as anti social behaviour, damage to property, vehicle break ins etc they can request a targeted patrol within their area for a short time.
City Rangers will conduct targeted patrols and if necessary, will pass information to Police.
Verge Treatments are regulated by the City of Joondalup Local Government and Public Property Local Law 2014. If is an offence to obstruct a verge, footpath or public thoroughfare. Applications for verge treatments are required by the City. Examples of verge obstructions are bollards, basketball hoops, bricks, rocks and stakes.
Wildlife on Roads
From time to time, wildlife such as kangaroos find their way on the City’s roads which can potentially be harmful to the animal. It can also cause a danger to others, particularly road users that may not see or be aware of the animal on a road. In instances where wildlife is seen on roads, it is recommended that contact be made with the Department of Parks and Wildlife on 9474 9055 or the WA Police on 131 444, so that the animal can be removed or the traffic hazard identified.
City Rangers are not a substitute for the Police and cannot enforce the same laws as Police, therefore they are unable to attend the following situations:
· Domestic Violence
· Life threatening or serious acts of crime
For incidents of this nature please contact the Police on 131 444 or for emergencies call 000