Infringement appeal – parking infringement
It is recognised that occasionally there may be mitigating circumstances which are not apparent at the time the infringement is [...]
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Noise – make a noise complaint
Where noise is causing a problem, the best approach is often to speak with your neighbour and discuss your concerns. Your neighbour may [...]
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Rates – Direct Debit Request (in full, instalments or special arrangement)
Use this online form to authorise the City of Joondalup to arrange for funds to be debited from your bank account for payment of your [...]
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Customer service feedback
The City strives to deliver better customer service and encourages you to provide feedback. Whether you have a request for action, a [...]
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Community Directory registration
online service
Cats – apply to breed cats or renew cat breeding licence
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Ask a librarian
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Community events calendar – Submit your event
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Food or food business complaint form
If you would like to register a complaint regarding food purchased from a food business located within the City, or on a food safety [...]
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Website feedback form
You may also use this form if you want to point out something that you found to be useful or effective while using the site.
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Pigeons – application to keep pigeons
Residents wishing to keep pigeons in a residential area can apply by completing the form below. Further information is available in the [...]
online service
Septic apparatus – decommissioning a septic apparatus notification form
Property owners should advise the City once a septic apparatus has been decommissioned, by completing and submitting a decommissioning [...]
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Outdoor eating – apply for an outdoor eating permit
An Outdoor Eating Permit is required to operate an outdoor eating area located on public land. To operate an outdoor eating area, [...]
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Lodging house – apply for registration
A lodging house located within the City, is required to be registered. Registration of a lodging house is in addition to any [...]
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Street market permit
The City’s Local Government and Public Property Local Law 2014, defines a street market as a collection of stalls for the purpose of [...]
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Join the coastal vulnerability stakeholder notification list
Join the Coastal Vulnerability stakeholder notification list to be informed by email whenever new coastal vulnerability information is [...]
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Gaming permit – Section 55 certificate
The Department of Local Government, Sport and Cultural Industries is responsible for issuing gaming permits. As part of the application [...]
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Dogs – registration refund application
If you have registered your dog before it is sterilised, you may be entitled to a refund once sterilisation has been proven. Refunds [...]
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Search decisions on building and planning applications
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Lodge a building, planning or environmental health application online
Homes and Properties / Building and Planning / Applications / Homes and Properties / Building and Planning / Homes and Properties / Building and Planning / Building on your property / Business Approvals / Homes and Properties / Building and Planning / Applications / Development (planning) applications / Homes and Properties / Homes and Properties / Building and Planning / Applications / Subdivision applications
Lodging your application online is simple and convenient and also allows you to track your application anytime. Planning and Building [...]
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Building verge permit applications
A building verge permit allows a builder to store building construction materials on a street, way or other public place behind a fence [...]
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Cat – register your cat
All cats over the age of six months must be registered, sterilised and microchipped. Cats can be registered for: One year Three years [...]
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Animal registration – amend cat or dog registration details
Not sure which form to fill in? Let the Animal Registration Wizard guide you to the right form. Use the form below to apply to [...]
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Infringement appeal – non parking infringement
It is recognised that there may be mitigating circumstances which are not apparent at the time an infringement is issued. Persons who [...]
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Community Facility Hire Payments
Only Visa or Mastercard can be used for making online payments. Please note: cheque payments are required at least 7 days prior to a [...]
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Find waste collection dates
Enter your address in the box below to find your general waste (red lid), green waste (lime green lid) and recycling (yellow lid) bin [...]
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Freedom of information request for personal information
This form is to be used for Freedom of Information (FOI) requests for personal information. Personal information is information about [...]
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Freedom of information request for non-personal information
This form is to be used for Freedom of Information (FOI) requests for non-personal information. Please note that there is a $30.00 [...]
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Cats – registration renewal payments
Have you or your cat’s details changed since their last registration? Before making this payment, please inform the City if: You or [...]
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Dogs – registration renewal payments
Have you or your dog’s details changed since their last registration? Before making this payment, please inform the City if: You [...]
online service
Health application payments
Only Visa or Mastercard can be used for making online payments.
online service
Planning application payments
Only Visa or Mastercard can be used for making online payments.
online service
Building application payments
Only Visa or Mastercard can be used for making online payments.
online service
Miniature animal – apply to keep a miniature animal
Residents wishing to keep a miniature pig or miniature horse in a residential area can apply by completing the form below. Further [...]
online service
Reid Promenade Car Park monthly service – pay online
Only Visa or Mastercard can be used for making online payments.
online service
Book a facility, park or venue
If you wish to make a booking (of less than 12 dates) please use the online facility bookings system. If you wish to check availability [...]
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Facilities – Regular hire request
Regular community, commercial and individual bookings For groups, businesses and individuals looking to hire City facilities on a [...]
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Bulk green waste
Green waste verge collection The bulk green waste verge collection service is a scheduled collection and is for garden waste only. The [...]
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Request event bins
If you are going to be hosting an event at a park, hall or your home within the City of Joondalup and require additional waste and/or [...]
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Request a 360L recycle bin
If you are finding the 240L yellow lid recycling bin is always full or overflowing each fortnight you can request a free upgrade to a [...]
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Waste disposal guide
Click below to find more information on what can be placed into each bin: General waste (red lid bin) Recycling (yellow lid bin) Garden [...]
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Replacement or repair of bins
Submit the online form below if: A bin/s at your property are damaged and require repair or replacement A bin has gone missing from [...]
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Parking Infringement – view photos
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Booking a bulk hard waste service
Residents are entitled to the following three services, per refuse charge, per financial year only (1 July – 30 June). Quotas [...]
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Ocean Reef Boat Harbour – apply for parking permit
Please be aware that parking facilities at Ocean Reef Marina will experience service interruptions in early 2024 due to construction. [...]
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Community temporary signs application
Temporary sign applications are available to not-for-profit charitable, cultural, educational, recreational or community organisations. [...]
online service
Renew library items
You are entitled to two renewals, unless another library member has requested the item. This can give you up to 12 weeks to enjoy your [...]
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Pay library fines online
Log in to your Library membership to pay your library fines and charges. Navigate to My Membership then the Fines and Charges button. [...]
online service
Library catalogue and member log in
Manage your library membership through the catalogue website. Bookmark this site for quick and easy access. Browse the catalogue Your [...]
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eBooks, audiobooks, magazines and streaming services
Members of Joondalup Libraries have free access to a huge range of downloadable eBooks and audiobooks and digital magazines. Download [...]
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