Community Facility Contact Tracing FAQ

What is required?

As of Saturday 5 December 2020, the City of Joondalup and all hirers will be required to maintain and make available to the Department of Health on request, contact tracing registers for all patrons entering the City’s community facilities. This will include staff, contractors and visitors of the City of Joondalup and hirer’s members, attendees, participants, volunteers and staff.

Contact tracing registration may occur using the SafeWA app or through alternative (manual) contact tracing registers.

This is mandatory for all community facilities (of which you hire from the City of Joondalup) and penalties will apply for anyone (individuals and organisations) not meeting their requirements.

What has the City of Joondalup done to prepare for the re-introduction of contact tracing?

The City of Joondalup has registered all of its community facilities on the SafeWA app. New SafeWA posters will be placed in all facilities before Saturday 5 December which will provide the unique SafeWA QR code for that facility.

What are hirers responsibilities?

All hirers are responsible for ensuring their patrons associated with their activity or event (including members, participants, guests, volunteers and staff) either “check-in” via the SafeWA app or enter their details into an alternative contact tracing register.

The alternative contact tracing register must then be forwarded to the City within 24 hours of the end of the function/event/booking.

What is an alternative contact tracing register?

This may be an electronic or paper-based method of registering attendee details.

The contact register must record the name, contact telephone number, venue, date and arrival time of patrons.

Further information and templates are available online.

What happens with the alternative contact tracing register?

Where an alternative contact tracing register has been used, it must be submitted to the City within 24 hours of the end of the function/event/booking.

These must be sent to with the subject line <group name>, <venue name>, <date> (eg Joondalup Cricket Club, Currambine Community Centre, Saturday 5 December).

Where alternative contact tracing registers have been used, the hirer and the City must ensure that those contact details are stored in a secure and confidential location and cannot be reviewed or tampered with.

Hirers may be penalised for using contact details for purposes other than contact tracing, unless otherwise permitted by law.

Booking officer contact details:

  • Sport and recreation clubs and groups – 9400 4252
  • Annual and casual hirers – 9400 4268