Customer Service

The friendly team at the Customer Service Centre have a diverse knowledge base and can provide you information and assistance on a wide variety of City services, events and community consultations, including the following:

Customer Service Centre location

City of Joondalup Administration Building – Ground Floor, 90 Boas Avenue, Joondalup.

The City may adjust its opening hours in accordance with public holidays throughout the year. Any adjustment of opening hours will be displayed via the News section of this website.

Normal opening hours: Monday – Friday, 8.30am – 5.00pm

Please note: payments accepted until 30 minutes prior to closing.