Library borrowing

Subject to State Government direction on COVID-19 Safety Plans, Joondalup Library is scheduled to reopen on Monday 18 May 2020 (with a maximum of 20 customers in the building at the one time).

If the reopening proceeds as planned, visits will be restricted to 30 minutes per visitor. Customers will be able to browse and borrow books and magazines as well as access public computers and printing facilities. However, they will need to provide their contact details to staff members upon entry.

The proposed opening hours for Joondalup Library are: Monday to Friday, 9.00am – 5.00pm.

At this stage, Duncraig, Whitford and Woodvale Libraries will remain closed until further notice. Each branch will continue to offer a Click and Collect Service and the after-hours chutes will remain open.

Children’s and adult programs and events will be offered online (in a modified format) and the City’s digital collection remains accessible. The child immunisation health clinic will continue as normal at Joondalup Library. The City is unable to take bookings for its library meeting rooms until further notice.

The Books on Wheels service is committed to continuing service to the City’s most vulnerable community members. Library members can access free eBooks, audiobooks, magazines and streaming services.


Click and collect

All family members can have their own library card and borrow up to 15 items each, chosen from:

  • Books in a variety of languages and print sizes
  • Fiction and nonfiction books
  • Magazines
  • DVDs
  • Music CDs
  • Audiobooks
  • Graphic novels and anime
  • Picture books.

Loan limits

You can borrow library items for 28 days. A maximum of two renewals is allowed, but only if another library member hasn’t reserved the item. This can give you up to 12 weeks to enjoy your loans.

Returning

Items can be borrowed and returned to any of the Joondalup libraries. For your convenience, each library branch offers 24/7 return option.

Library items are due back at close of business on the due day. Items returned after close of business are considered overdue. It is important to return your books on time so that everyone can access the collection.

Penalties

Joondalup libraries offer a predominantly free service, however, loss or damage to items or membership cards and late return of loans may incur charges.

Overdue fines

Joondalup libraries charge 25cents per item, per day for any library loans returned late. Overdue fines do not apply to eBooks or downloaded titles, however, members will not be allowed to access some digital content with over $10.00 in fines against their membership.

A library member can continue to use all library services so long as their fines or charges don’t add up to $10.00 or more.

Lost or damaged items

Accidents happen and sometimes you may be asked to pay for a lost or damaged library item. Lost items which are returned after payment will accrue an administration fee. A library member cannot borrow until charges are paid in full.

Lost membership cards

Lost membership cards can be replaced for a small fee of $6.00.

Debt collection

Please note that Joondalup libraries will employ Debt Collection services if accounts remain unpaid.