Lost or damaged library items

Some of the common ways items get damaged include water damage, sand, food spills, scribbles, animal and baby chews.

Reporting

If you know you have lost or damaged a library item, let library staff know as soon as possible to avoid additional overdue fines.

Payments

Payments can be made online or at your library.

The good news is, if you return the lost item within 12 months from when it was due, you will receive a refund minus an administration charge of $5.60.

Debt collection

Please note that Joondalup libraries will employ Debt Collection services if accounts remain unpaid.