Rates payment methods
For your convenience Rates Notices can be paid using any of the following payment methods:
- Phone 1300 764 144
- Pay online – Mastercard and Visa only Credit card minimum payment is $5.00. A surcharge of 0.5% will apply to credit card payments
Contact your bank or financial institution to make this payment from your cheque,savings,debit,credit card or transaction account. More info: www.bpay.com.au. Please quote Biller Code 18143 and your Reference Number.
Mail (using the re-usable envelope)
Make cheques payable to City of Joondalup and insert the cheque and the payment slip in to the re-usable envelope provided. The top portion of the notice should be retained as your record. No receipt will be issued.
Payment can be made at any Australia Post office by presenting your rates notice intact (excludes credit cards).
Customer service centres
Payment can be made by cash, cheque, EFTPOS or credit card (minimum payment is $5.00; a surcharge of 0.5% will apply to credit card payments by Visa or Mastercard) at the City’s Customer Services Centres.
Please note payments at all Customer Service Centres close 30 minutes prior to close of business.
|Administration Centre Boas Avenue, Joondalup||Monday – Friday, 9.30am – 5.00pm|
|Whitford Customer Service Centre 15 Banks Avenue, Hillarys-
This centre will close from Monday 2 September 2019
|Monday – Friday, 9.30am – 5.30pm
Saturday, 9.30am – 1.00pm
The City accepts no responsibility for correspondence not being received, being received late due to postal delays, or being illegible.