Rates – manual payment arrangement request

Use this online form to request a manual payment arrangement or download and complete the PDF form using the link at the bottom of the screen and return to the City.

Before completing an application please note the following conditions:

  • The City will calculate equal amounts payable based on the first payment date, the frequency of the Manual Payment Arrangement and the amount owing, to ensure all monies are paid by Friday 26 March 2021.
  • Should you wish to finalise the arrangement prior to Friday 26 March 2021, please contact Rating Services on 9400 4574.
  • An arrangement fee of $52.00 is applicable to this payment arrangement
  • Late payment interest will be applied to this account at 3%per annum for rates and charges, and 8% per annum for the Emergency Services Levy, from Saturday 29 August 2020 over the payment period and is not included in the repayment schedule. You will need to contact Rating Services on 9400 4574 prior to your last payment to confirm the final amount
  • It is the responsibility of the ratepayer to ensure that the agreed payment amounts are paid on or before the agreed due date. Reminder notices will not be issued
  • Failure to adhere to the above conditions will result in the City cancelling the payment arrangement. Full payment will be required, including any accrued penalty interest, or normal debt collecting procedures may then be commenced

Rates – manual payment arrangement request online form