Community transport program

The City of Joondalup’s first priority is the health and safety of its community, customers and staff.

The City will continue to be guided by the Federal Government and Department of Health WA (DoH) in relation to appropriate responses relating to the COVID-19/Coronavirus issue. This will mean that the City’s Community Transport Program will be suspended until further notice.

The City are monitoring developments in relation to COVID-19 very closely, and proactively working on a range of matters that relate to business operations, the impact and how the City can continue to function.

If you would to stay up to date with the announcements made in relation to COVID-19 visit the City’s website.

The Community Transport Program can help people who have difficulty using public transport by offering a door-to-door service to travel to selected shopping centres, senior’s clubs and libraries.

Shopping centres

Lakeside Joondalup Shopping City, Whitford City, Warwick Grove and Greenwood Village shopping centres.

Seniors clubs

Whitfords and Ocean Ridge

Joondalup Library

A free monthly service to Joondalup Library running every fourth Saturday for library members who would be eligible to access the Community Transport Program. The visit allows you plenty of time to browse, select and borrow your library items.


Residents who meet the below criteria can apply to join the Community Transport Program:

  • Reside or are based in the City of Joondalup
  • Are disadvantaged in their access to regular public transport
  • Experience a lack of alternative transport options, for example due to frailty or disability
  • Can independently get on and off the vehicle or use the wheelchair hoist provided
  • Have the capacity to manage independently or with a personal carer once at the destination.

This service does not have an age restriction. If you are interested in this service, please contact the Community Transport Officer.


You will be advised during an interview with the Community Transport Officer which bus runs service your suburb, have seating availability and may be the most suitable for you.


A fee of $5.00 provides a door-to-door service to and from nominated shopping centres and seniors clubs.This fee is current as of 1 July 2018 and increases at the start of each financial year by a minimal amount, in accordance with Council endorsed fees and charges.

Carers and support workers are welcome on the bus and travel free of charge when they accompany a person in their direct care.