Customer Service Centre

90 Boas Avenue
Joondalup WA 6027

Features

bike racks Building approvals city information City Services customer relations advocate service customer service Development (planning) application disabled parking information internet opening hours parking payments self-service kiosk wi-fi

Opening Hours

The City may adjust its opening hours in accordance with public holidays throughout the year. Any adjustment of opening hours will be displayed via the News section of this website.

Normal opening hours:

Monday	8.30am – 5.00pm
Tuesday	8.30am – 5.00pm
Wednesday	8.30am – 5.00pm
Thursday	8.30am – 5.00pm
Friday	8.30am – 5.00pm
Saturday	Closed
Sunday	Closed

Please note: Payments accepted until 30 minutes prior to closing.

Contact

Main Number - Customer Care

9400 4000 info@joondalup.wa.gov.au

The friendly team at the Customer Service Centre have a diverse knowledge base and can provide you information and assistance on a wide variety of City services, events and community consultations, including the following:

General customer enquiries
Report issues
Requests for service e.g. arrange repair of your bin
Rates information and payments
Dog and cat information on registrations and responsible pet ownership
Access and submit building and development applications
Apply for a parking permit
Payments for infringement notices
Payment and collection of keys for Council hire facilities including community halls
Accept applications for access to public open spaces and parks
Internet (City website) printing facility
Customer self-service kiosks.

Need witnessing of affidavits, statutory declarations or certifying documents?, there are Justice of the Peace services available across the City of Joondalup, view times and locations. For a complete list of JP’s in the City of Joondalup area, please refer to the Department of Justice website Find a JP.