Residents urged to have a say on City’s communications and bag a prize


The City of Joondalup is keen to hear from residents on how effectively it communicates with them, so that this service can be improved.

A survey will run between Friday 1 March and Friday 12 April 2019 to gather feedback on current methods of communication and potential improvements.

Joondalup Mayor Albert Jacob encouraged the community to get involved in the survey.

“This will help assess how effective the City’s communication methods are and identify where there is room for change,” he said.

“We want to know what works for you, and what doesn’t. Which methods you use and which you prefer us to use to reach you.

“This is an excellent opportunity for our community to help shape the future of our communications, ensuring that we effectively reach and inform our community and, critically, hear the voice of our community.

“We’re keen to hear about everything including social media, digital communication, brochures and flyers, newspaper articles and adverts.

“A random sample of 4,000 residents will receive a letter from the City encouraging them to complete the survey, either online or by filling in an attached form and returning it by the supplied reusable envelope.”

Those who complete the survey will be entered in the draw to win one of four $500.00 Westfield Whitford City gift vouchers.

This survey closed on 12 April 2019.