bins – City of Joondalup

Additional recycling bin (Yellow lid bin)

If you consistently have more recycling waste than will fit in your bin, you can order an additional recycling bin for an extra fee.

The establishment fee ($74.00) and annual service fee ($56.00) for the first year is $130.00 and is payable upon application. The annual fee thereafter will be added to the annual rates and charges.

Please note: The person applying for the additional bin needs to be the owner of the property or the managing agent.

What can I put in my Recycle Bin?

Want to order an additional recycling bin? please complete the form below.

Bin - Additional Recycle Bin

This form is an application form to enable Ratepayers to request an Additional Recycle Bin

Property address * Required
Please select the property address relevant to this bin service. If you have difficulty locating your address please contact Waste Services.
Authorised owner/ratepayer/authorised agent declaration * Required
Please be advised the City will review this application to ensure it has been requested by the current property owner or authorised agent. An unauthorised request will be cancelled and the applicant will be refunded.
- I declare I am a registered owner/authorised agent for the property selected above and I have the authorisation to request this upgraded bin size.
Fee acceptance declaration * Required
- I understand that a payment of $130.00 is required as an establishment fee and for the first year of service for each additional bin and that I will also be charged the relevant Service Fee for each bin as part of my next annual Rates Notice
Applicant Details
You must be a registered ratepayer(s)/owner(s)/authorised agent for this property.
Name * Required
First Last
Address
If different to the delivery address.

Street Address Address Line 2 City Post code
Contact Phone Number * Required
Email * Required
Bin Requirements
What size Recycle bin do you want? * Required
How many additional Recycle bins do you want ? * Required
Special requests/additional comments
Payment
Hidden
payment_process_mode
NOTE: THE PAYMENT PROCESSING CONTROLS ON THIS FORM ARE CURRENTLY SET FOR TEST MODE
(Use either 55554444333322221111 or 4444333322221111 for the Credit Card No. with 111 as the CCV)
Payment Type Code
Fee (GST inclusive) * Required
Price: $ 0.00
Total (GST Inclusive)
$ 0.00
Credit Card * Required

MasterCard
Visa
Supported Credit Cards: MasterCard, Visa
Card Number Expiration Date
Security Code Cardholder Name

Additional Greens Waste Bin (Green lid bin)

If you consistently have more green waste than will fit in your bin, you can order an additional greens waste bin for an extra fee.

The establishment fee ($74.00) and annual service fee ($41.00) for the first year is $115.00 and is payable upon application. The annual fee thereafter will be added to the annual rates and charges.

Please note: The person applying for the additional bin needs to be the owner of the property or the managing agent.

What can I put in my Greens Waste Bin?

Want to order an additional green waste bin? please complete the form below.

Bin - Additional Greens Waste Bin
This form is an application form to enable Ratepayers to request an Additional Greens Waste Bin

Property address * Required
Please select the property address relevant to this bin service. If you have difficulty locating your address please contact Waste Services.
Authorised owner/ratepayer/authorised agent declaration * Required
Please be advised the City will review this application to ensure it has been requested by the current property owner or authorised agent. An unauthorised request will be cancelled and the applicant will be refunded.
I declare I am a registered owner/authorised agent for the property selected above and I have the authorisation to request this upgraded bin size.
Fee acceptance declaration * Required
I understand that a payment of $115.00 is required as an establishment fee and for the first year of service for each additional bin and that I will also be charged the relevant Service Fee for each bin as part of my next annual Rates Notice
Applicant Details
You must be a registered ratepayer(s)/owner(s)/authorised agent for this property.
Name * Required
First Last
Address
If different to the delivery address.

Street Address Address Line 2 City Post code

Contact Phone Number * Required

Email * Required

Bin Requirements
How many additional Greens Waste bins do you want ? * Required
Special requests/additional comments
Payment
Hidden
payment_process_mode

NOTE: THE PAYMENT PROCESSING CONTROLS ON THIS FORM ARE CURRENTLY SET FOR TEST MODE
(Use either 55554444333322221111 or 4444333322221111 for the Credit Card No. with 111 as the CCV)
Payment Type Code
Fee (GST inclusive) * Required
Price: $ 0.00
Total (GST Inclusive)
$ 0.00
Credit Card * Required

MasterCard
Visa
Supported Credit Cards: MasterCard, Visa
Card Number Expiration Date
Security Code Cardholder Name

Request an additional set of bins

This form is to request the delivery of an additional set of bins (or part set)

An additional full refuse charge will apply for these bins.

This form is not for requesting bins for a new property, replacement or repair of bins or requesting a lime green lid green waste bin.

Declaration * Required
I am the owner or authorised agent of the property listed below and I am authorised to make this request. By checking the box I accept responsibility for the payment of any additional charges for the service/s requested.
I declare the statement above to be true and I understand that an interim rate notice will be issued for the initial year's charge and that any subsequent charges will be listed on my annual rate notice.
Bins currently at property
Please advise the City of the number of bins currently at the property
Number of red lid general waste bins currently on site * Required
Number of yellow lid recycling bins currently on site * Required
Number of lime green lid green waste bins currently on site * Required
Request additional set of bins
Owners will have to pay a $160.00 establishment fee plus an annual refuse charge of $360.00. An Interim Rates Notice will be issued to cover both charges. Complete this section to request the additional bins required.
Yellow lid recycle bin size emptied fortnightly required * Required
Number of yellow lid recycle bins required * Required
Number of 240L lime green lid green waste bins emptied fortnightly required * Required
Number of red lid 140L general waste bins empty weekly required * Required
The annual refuse charge is $360.00 per annum, plus a $160.00 establishment fee. An Interim Rates Notice will be issued to cover both charges.
Number of red lid 240L general waste bins emptied weekly required * Required
Please note: An opt out establishment fee of $164.00 in addition to the above fees is required to be paid prior to the delivery of the bins. This cost covers the first financial year of part of. Every year thereafter, in addition to the annual refuse charge, there will be an additional charge of up to $242.00 for the larger 240L general waste bin which will be included as a separate item on your annual Rates Notice. For the 2023/24 financial year this fee will be $242.00.
Property address details
Property Address to receive the bins * Required
Authorised person making the request * Required
Owner's Name * Required
First Last
Company Name
Please complete these details if the Property Title/Ownership is in a Company Name
Company Name (where applicable)
As the owner, do you occupy the property? * Required
Owner's Mailing Address * Required
Address Line 1 Suburb State Postcode Country

Authorised Agent's Name * Required

Authorised Agent's Address * Required
Address Line 1 Suburb State Postcode Country

Contact Phone * Required

Email * Required

Comments
Hidden
payment_process_mode

NOTE: THE PAYMENT PROCESSING CONTROLS ON THIS FORM ARE CURRENTLY SET FOR TEST MODE
(Use either 55554444333322221111 or 4444333322221111 for the Credit Card No. with 111 as the CCV)
Payment Type Code
Fee (GST inclusive) * Required
Price: $ 85.00
Total (GST Inclusive)
$ 0.00
Credit Card * Required

MasterCard
Visa
Supported Credit Cards: MasterCard, Visa
Card Number Expiration Date
Security Code Cardholder Name

Request for bins for new properties

Use this form to request a set of bins for a newly developed property. Please note that only the owner or authorised agent can complete this form.

Alternatively for other requests, complete the:

Additional bins online form

A replacement or repair of bins online form

Owners will have to pay a $164.00 establishment fee plus an annual refuse charge of $360.00. An interim Rates Notice will be issued to cover both charges.

Bin Detail
Choose the required bin configuration from the following options.
Yellow lid recycling bin (emptied fortnightly) * Required

240L

360L
Lime green lid 240L green waste bin (emptied fortnightly) * Required
Residents who decline the green waste bin should note that the City will assess whether properties meet green waste requirements and advise if the lime green lid green waste bin will be delivered.

Request 240L green waste bin

Decline 240L green waste bin
Red lid general waste bin (emptied weekly) * Required

A 140L bin

A 240L bin
**Please note: The opt out establishment fee of $164.00 is in addition to the new bin establishment fee and the annual refuse charge. This opt out fee is required to be paid prior to the delivery of the bins, this cost covers the first financial year or part of. Every year thereafter, in addition to the annual refuse charge, there will be an additional charge of up to $242.00 for the larger 240L general waste bin which will be included as a separate line item on your annual Rates Notice. For the 2023/24 financial year this fee is $242.00.
Additional Charge Acknowledgement * Required
I acknowledge that an additional charge will be set as part of the City's annual budget, for servicing the larger bin - this additional charge may be up to $242.00 each financial year.
Bin delivery details - must be dd/mm/yyyy format
Preferred date for the bins to be delivered (earliest delivery can be a minimum of 4 working days) - must be dd/mm/yyyy format.
DD slash MM slash YYYY

Property Address * Required
Please note the City will verify the Property owner or Authorised agent for this address.
Owner / Agent Details
Owner / Authorised Agent * Required

I declare I am the Owner of the above property whose details appear below and I authorise the City of Joondalup to change details as indicated.

I declare I am the Authorised Agent of the above property whose details appear below and I authorise the City of Joondalup to change details as indicated.
Owner's Name * Required
Given Name(s) Surname
Authorised Agent's Name * Required

Authorised Agent's Address * Required
Address Line 1 Suburb State Post Code Country

Contact Phone No. * Required

Email * Required

As the owner, are you going to occupy the property? * Required

Yes

No
Would you like the City to update your mailing address to the above property address for future correspondence? * Required

Yes

No
Can you please advise your current mailing address to ensure the City's records are correct? * Required
Address Line 1 Address Line 2 Suburb State Post Code Country

Can you please advise your current mailing address to ensure the City's records are correct? * Required
Address Line 1 Address Line 2 Suburb State Post Code Country

Comments
Hidden
payment_process_mode

NOTE: THE PAYMENT PROCESSING CONTROLS ON THIS FORM ARE CURRENTLY SET FOR TEST MODE
(Use either 55554444333322221111 or 4444333322221111 for the Credit Card No. with 111 as the CCV)
Payment Type Code
Fee (GST inclusive) * Required
Price:
Total (GST Inclusive)
$ 0.00
Credit Card

MasterCard
Visa
Supported Credit Cards: MasterCard, Visa
Card Number Expiration Date
Security Code Cardholder Name

Request the removal of bins

This form is to request the removal of bins from a property:

Which is due to be demolished or

For removal of additional bins

This form is not for removal of a stray bin or to request or cancel a green waste bin.

Declaration * Required
I am the owner or authorised agent of the property listed below and I am authorised to make this request. By checking the box below, I accept responsibility for the removal of the service/s requested.
I declare the statement above to be true and I understand that the Rates Team will review the refund for the refuse charge.
Date bins to be removed (DD/MM/YYYY) - must be dd/mm/yyyy format * Required
DD slash MM slash YYYY

Type of Request
Type of request * Required

Removal of all bins due to demolition of property

Removal of additional bins
Demolition license number * Required

Bins onsite to be removed
Please advise the City of the number of bins of each type to be removed from the property
Red lid bins
Number of 140L red lid general waste bins to be removed * Required
Number of 240L red lid general waste bins to be removed * Required
Yellow lid bins
Number of 240L yellow lid recycling bins to be removed * Required
Number of 360L yellow lid recycling bins to be removed * Required
Lime green lid green waste bins
Number of lime green lid green waste bins to be removed * Required
Property address details
Property address to have bins removed * Required
Authorised person making the request * Required
Owner's Name * Required
First Last
Company Name
Please complete these details if the Property Title/Ownership is in a Company Name.
Company Name (where applicable)
As the owner, do you occupy the property? * Required
Owner's Mailing Address * Required
Address Line 1 Suburb State Post Code Country

Authorised Agent's Name * Required

Authorised Agent's Address * Required
Address Line 1 Suburb State Post Code Country

Contact Phone * Required

Email * Required

Comments

Waste Services FAQs

What is included in the City’s annual waste service?

The annual waste refuse charge for residents include:

Three-bin kerbside collection service.

Bulk hard waste collection. For further information, visit booking a bulk hard waste service webpage.

Bulk green waste collection (scheduled). For further information, visit bulk green waste webpage.

Garden organic waste vouchers – download your voucher on the City’s website.

What are the three bins used for?

Red for general household waste.

Lime green for green waste.

Yellow for recycling.

The City has aligned the waste service to the Australian Standard for bin lid colours. This is to aid source separation of waste and for each bin to be clearly identifiable.

What does the standard service look like?

One 140L (or upgraded 240L) red lid bin for general waste, emptied weekly.

One 240L yellow lid bin for recycling, emptied fortnightly.

One 240L lime green lid bin for garden organic waste, emptied fortnightly.

How does the kerbside collection service work?

Each week, a standard service will see a household present two bins on the verge for collection:

The general waste bin (red lid) and recycling bin (yellow lid), or

The general waste bin (red lid) and garden organic bin (lime green lid).

Find your waste collection dates by visiting the City’s webpage.

Why do I have three bins?

Give residents greater capacity for recycling garden organic waste in the lime green lid bin.

Reduces the environmental impacts of sending organic waste to landfills.

Reduce the impact of increasing landfill costs on the annual refuse charge to ratepayers.

Increases material recovery through the recycling bin.

My recycling bin is full every fortnight. What can I do?

The City offers a 50% larger recycling bin (360L) for free. Please complete the online form to register for the larger 360L recycling bin. If you are still generating a lot of recycling, you can also request an additional recycling bin by completing this online form. This can only be authorised by the property owner or agent (additional fees apply to annual rates).

I’m worried my waste won’t fit in the 140L general waste bin. What can I do?

Make sure all your recycling is placed in the yellow lid recycling bin and your green waste is placed in the lime green lid green waste bin. Come along to one of the City’s events where further information on how to reduce the waste created at home will be available. You can also upgrade the 140L general waste bin to a 240L bin (additional fees apply).

My 140L general waste bin is always full before collection day. What can I do?

The City encourages residents to become more sustainable and find ways to reduce the amount of waste they place in the waste bin. Households that have attempted to reduce their waste but still regularly overfill the 140L red lid general waste have the option to upgrade the 140L bin for a 240L general waste bin by completing the online form. Upgrades of the general waste bin can only be authorised by the property owner or agent (additional fees apply to annual rates).

Can I put my food waste in the garden organics bin?

No, the garden organics bin is for garden green waste only. Please only place loose garden organic waste in this bin.

My garden organics bin is full every fortnight. What can I do?

Additional green waste can be taken to the Wangara Greens Recycling Facility, 70 Motivation Drive, Wangara on Saturday – Sunday. This is a free service using a greens tipping voucher, which can be downloaded on the City’s website. Fees may apply without a valid voucher. You can also request an additional garden organics bin for your property by completing the online form. This can only be authorised by the property owner or agent (additional fees apply to annual rates).

Can I have a bigger garden organics bin?

No, as the weight limit on all bins is 70kg. Garden organic waste can be quite heavy, therefore the bin size is 240L in size. You can request an additional garden organics bin by completing the online form.

I am not sure where to put a certain type of material. Can you help me?

Check out the online Waste Disposal Guide. If you are still unsure, please give the City a call on 9400 4000.

Find waste collection dates

Enter your address in the box below to find your general waste (red lid), green waste (lime green lid) and recycling (yellow lid) bin collection days and green waste verge collection dates.

Address

Find Collection Dates

Please place your bins on the verge for collection by 6.00am on your collection day and return all bins to within your property line within 24hrs.

General Waste (red lid bin) collection days

Occurs weekly.

Red lid bin day Monday Tuesday Wednesday Thursday Friday

Suburb Duncraig, Edgewater, Marmion, Sorrento Kallaroo, Hillarys, Craigie, Padbury Warwick, Kingsley, Beldon, Greenwood Mullaloo, Ocean Reef, Heathridge, Woodvale Burns Beach, Joondalup, Kinross, Connolly, Iluka, Currambine

Recycling (yellow lid bin) collection day

Occurs fortnightly on the same day as the red lid bin collection day.

Yellow lid bin collection weeks

Week 1 Week 2

Burns Beach, Duncraig, Hillarys, Joondalup, Kallaroo, Kingsley, Kinross, Mullaloo, Ocean Reef, Warwick Beldon, Connolly, Craigie, Currambine, Edgewater, Greenwood, Heathridge, Iluka, Marmion, Padbury, Sorrento, Woodvale

Green waste (lime green lid bin) collection day

Occurs fortnightly on the same day as the red lid bin collection day.

Lime lid bin collection weeks

Week 1 Week 2

Beldon, Connolly, Craigie, Currambine, Edgewater, Greenwood, Heathridge, Iluka, Marmion, Padbury, Sorrento, Woodvale Burns Beach, Duncraig, Hillarys, Joondalup, Kallaroo, Kingsley, Kinross, Mullaloo, Ocean Reef, Warwick

Please note: There are no bin collections on Christmas Day, New Years Day and Good Friday – refer to the calendar in the Waste Guide below for altered days for these periods.

Waste collection information can also be found in your Waste Guide.

Bin services on public holidays

There are no bin collections on Christmas Day, New Years Day and Good Friday.

Good Friday 2024 bin collections will be on Easter Saturday (affecting Burns Beach, Joondalup, Kinross, Connolly, Currambine and Iluka residents only).

All other public holiday’s including; Australia Day, Labour Day, Easter Monday, Anzac Day, Western Australia Day and King’s Birthday collections remain as normal.

Bulk green verge collection

Bulk green waste – City of Joondalup

Waste disposal information

Please refer to the Waste Disposal Guide to find out where to dispose of particular waste items.

Missed bins

If your bin was out for collection and missed/not collected please contact the City’s waste collection contractor Veolia on 9350 7196.

Request a 360L recycle bin

If you are finding the 240L yellow lid recycling bin is always full or overflowing each fortnight you can request a free upgrade to a 360L recycling bin.

To make a request complete the below form, the City will contact you in seven working days.

Property Details
Property Address where bin will be kept * Required
How many people reside at the address listed above ?
Please enter a number from 1 to 20.
How many recycling bins do you currently have (1-10)
How many recycling bins do you want upgraded (1-10)
Applicant Details
Name * Required
Given Name(s) Surname
Phone * Required

Email * Required

General waste bin (red lid)

Tips for using your general waste bin:

Keep recycling out of the general waste bin – all of this waste collected is sent to Tamala Park landfill. If you are filling up your recycling bin each fortnight, use the online form to apply for a FREE bigger 360L recycling bin.

The bin should not weigh more than 70kgs.

Collections take place between 6.00am – 5.00pm.

For details on where to dispose of specific items, please refer to the Waste Disposal Guide.

Accepted in general waste (examples) Not Accepted in general waste (examples)

Food waste, scraps and leftovers Glass (broken or other)

Hygiene products Hot or burning ash

Animal waste Asbestos

Nappies Household hazard waste (inc. batteries and aerosols, paint etc.)

Ceramics (plates, mugs, bowls etc.) Bricks, concrete, sand and other building materials

General household waste Green waste – place into garden organics bin

Broken items Electronic waste (e-waste)

Shredded paper (bagged) Old tyres and motor oil

If your bin was missed / not emptied on collection day, please call 9400 4000.

Replacement or repair of bins

Submit the online form below if:

A bin/s at your property are damaged and require repair or replacement

A bin has gone missing from your property and you have been unable to locate it.

A stray bin requires removal.

Please note there is no charge for this service. This request can be made by the tenant, property owner or authorised agent.

Please ensure the bin is empty and left on your property verge on the next business day after collection.

This form is not for requesting bins for a new property or requesting an additional bin service.

Request for repair or replacement of bin

Bin Details
Property Address where bin is normally kept * Required
Reason for request * Required
Type of bin * Required

240L Yellow Lid Recycle Bin

360L Yellow Lid Recycle Bin

240L Lime Green Lid Green Waste Bin

140L Red Lid General Waste Bin

240L Red Lid General Waste bin – (The City will confirm that this address is registered as paying for 240L red lid general waste bin)
Type of Damage * Required
Contact Details
Person making request * Required
Name * Required
Given Name(s) Surname
Address
If different to the delivery address.

Street Address Address Line 2 City Postcode

Contact Phone * Required

Email * Required

Comments

Assistance with waste bins

The City may be able to assist residents with mobility needs with a waste bin ferrying service to the kerb on bin collection day.

A request for this service must be received in writing via info@joondalup.wa.gov.au or addressed to The City of Joondalup, 90 Boas Avenue, Joondalup, WA, 6027.

Recycling bin (yellow lid)

Tips for using your recycling bin:

Keep recyclables loose and not in bags.

Flatten cardboard boxes and squash plastic bottles and cans.

Remove lids from all bottles, jars, containers – place lids in general waste bin.

Rinse items.

If you are filling up your recycling bin each fortnight, use the online form to apply for a FREE bigger 360L recycling bin.

Accepted in recycling bin (examples) Not accepted in recycling bin (examples)

Clean rigid plastics – bottles and containers, rigid plastic containers Nappies and animal waste

Clean paper e.g. magazines, newspaper etc. Soft plastic e.g. plastic bags, cling wrap, chip wrappers

Clean cardboard e.g. egg cartons, cereal boxes etc. Electronic waste (e-waste)

Clean aluminium and steel – food, drink and pet food cans Household hazard waste (inc. batteries and aerosols, paint etc.)

Clean glass – (including broken glass) – food and drink bottles and jars. Shredded paper

Green waste – place into garden organics bin

Clothing and textiles

Medical waste and syringes

Tetra Paks e.g. soy milk cartons etc.

Missed or half emptied bins

If your recycling bin was missed/not emptied on your collection day, please contact the City 9400 4000.

Recycling Processing

The items you dispose of in your yellow lid recycling bin are taken to a Materials Recovery Facility (MRF) where they are separated into the different material type.

The separation of the recycling involves the items being put onto conveyor belts that are connected to sorting machines and separated into different materials such as; paper and cardboard, plastics, aluminium, steel and glass.

These materials are then shipped to the recycling plants to be re-made into new things. Some of the recycling plants are in Australia with others overseas, mostly in Asia.

Car battery and engine oil

Batteries, oil and other hazardous products must not be disposed of in household waste and recycling bins. These are considered Household Hazardous Waste (HHW) and therefore must be taken to the correct drop off facility for processing and recycling.

There are several drop off centres that residents can continue to effectively and safely dispose of batteries and motor oils, free of charge:

Tamala Park Recycling Facility, 1700 Marmion Avenue, Mindarie

Recycling Centre Balcatta, 238 Balcatta Road, Balcatta

Wangara Greens Recycling Facility, 70 Motivation Drive, Wangara

Various retail outlets that sell batteries and engine oils who have disposal options which may be local to you.

Search the waste disposal guide or HHW page for more information.

Waste bin sticker request

Please complete the details below to request a ‘Please Slow Down’ bin sticker for your residential bins and/or your neighbours’ bins.

Name * Required
First Name Surname
Address * Required
Street Address Address Line 2 Suburb State Post Code Country

Contact Phone * Required

Email * Required

Number of stickers required * Required

Elcar Park

Elcar Park Dog Exercise Area

Within the Elcar Park Dog Exercise Area dogs may run off-leash, under voice control, within the confines of the fenced area.

Maintenance Closures

Scheduled maintenance activities at the Elcar Park Dog Exercise Area will be undertaken on Tuesday and Friday each week between 10.30am – 12.00noon. The facility will be closed to the public during these times. Unscheduled maintenance activities may occur outside of these times.