Customer Care

The friendly team at the Customer Care Centre can provide you assistance with a wide variety of City services and information, including:

Customer Care Centre location and opening hours

For information about the location and opening hours click the button below:

Customer Care Centre

Customer Care Centre

The friendly team at the Customer Care Centre can provide assistance with a wide variety of City services and information, including:

Building and Demolition Permits Issued

This easy to use dashboard can provide you with a list of all building and demolition applications that have been approved by month or by year and by suburb.

1. Click on any suburb to filter applications by that suburb
2. You can filter by month and year by clicking the year and month

Decks – approval requirements

A deck is a flat or raised platform capable of supporting loads, which is typically constructed outdoors. Decking is often built of timber or composite materials which are moisture and termite resistant and can be freestanding or connected to another building or structure.

Where screening is installed to prevent overlooking of an adjoining property, there is a requirement for the screening to meet the minimum standards of the Residential Design Codes (R-Codes) and be a minimum height of 1.6 metres from the finished level of the deck and be of a permanently fixed, durable material.

Planning requirements

Decks more than 500mm above ground level on a residential property are required to comply with both the R-Codes and the City’s policies. The R-Codes is a state planning document that applies development controls over all residential developments in Western Australia.

Generally, decking more than 500mm above natural ground level to a single house or grouped dwelling requires a development (planning) application where:

  • Is setback from a side and/or rear property boundary for your R-Code density (see table below).
  • Privacy screening is provided to prevent overlooking in the neighbouring property for decking within 7.5m of a side or rear boundary. Screening is required to be 1.6m above the finished level of the deck and be permanently fixed durable material.
R-Code Density Minimum Side or Rear Setbacks
R20 Deck length of 10-14m and privacy screen provided: 1m

Length more than 14m and/or no privacy screen provided: 1.5m

R20/25* 1m
R20/30*
R20/40*
R20/60*
*For lots with a dual-density code (e.g. R20/40) the requirements only apply if the property is developed at the higher density (e.g. R40). If your property has not been built to the higher density, refer to R20 requirements.

Should your dwelling be located within a structure plan area, additional requirements may apply.

All decks associated with multiple dwellings, commercial developments or caravan parks witll require a development (planning) application.

Decks that are no higher than 500mm from natural ground level do not require a development (planning) application.

Fees are in accordance with the Planning Services Fees and Charges.

Building permit requirements

A building permit is not required when a deck complies with all the following;

  • Is no more than 20m²
  • Is not more than 500mm high
  • Is greater than 900mm away from any boundary
  • Is not subject to bushfire prone area requirements
  • Has no screening requirements.

Building permit application forms (certified or uncertified) are available from the Department of Mines, Industry Regulation and Safety website. Certified building permit applications must be accompanied with a Certificate of Design Compliance.

Please refer to the City’s Uncertified Building Application Checklist – Deck (Class 10b) for information required to be provided with the building permit application (BA2 form).

Fees are in accordance with the Building Services fees and charges.

Rainwater Tanks – approval requirements

Planning requirements

A rainwater tank on a non-residential property will require a Planning Approval should it be located externally to any building.

For residential properties, Planning Approval is generally not required provided the tank is located to the rear or side of the dwelling and/or is not visible from the primary street.

Building permit requirements

A rainwater tank does not require a Building Permit provided that the tank is a small proprietary type of steel or fibre glass material with a height of no more than a standard fence height i.e 1.8 metres. The tank should be less than 5,000 litres capacity.

The base of the tank is to be located directly on the ground or supported by a manufacture designed tank stand not exceeding 300mm in height.

For all other situations, a Building Permit would need to be obtained prior to installation.

Building services fees and charges

Effective from Monday 3 July 2023. 

Building Construction Industry Training Fund (BCITF) and Building Service Levy are State Government Levies, all fees must be paid before the building permit can be issued.

Building Permits

Building Permit Uncertified (BA2 - Class 1 and 10 buildings)
Value of building work (G.S.T. include.) $___________ x 0.32%Minimum Fee $110.00
Building Service Levy
Value of building work (G.S.T. include.)<$45,000
Value of building work (G.S.T. include.)>$45,000 $________ x 0.137%
Minimum Fee $61.65
BCITF levy payable when value of building work is above $20,000
Value of building work (G.S.T. include.) $___________ x 0.2%
Building Permit Certified (BA1 - Class 1 and 10 buildings)
Value of building work (G.S.T. include.) $___________ x 0.19%Minimum Fee $110.00
Building Service Levy
Value of building work (G.S.T. include.)<$45,000
Value of building work (G.S.T. include.)>$45,000 $________ x 0.137%
Minimum Fee $61.65
BCITF levy payable when value of building work is above $20,000
Value of building work (G.S.T. include.) $___________ x 0.2%
Building Permit Certified (BA1 - Class 2 - 9 buildings)
Value of building work (G.S.T. include.) $___________ x 0.09% Minimum Fee $110.00
Building Service Levy
Value of building work (G.S.T. include.)<$45,000
Value of building work (G.S.T. include.)>$45,000 $________ x 0.137%
Minimum Fee $61.65
BCITF levy payable when value of building work is above $20,000
Value of building work (G.S.T. include.) $___________ x 0.2%

Building Approval Certificates

Building Approval Certificate Certified (BA13) (Class 1 and 10) (Residential Developments)
(For unauthorised building work under s.51 of the Building Act)
Value of building work (G.S.T. include.) $___________ x 0.38%Minimum Fee $110.00
Building Service Levy
Value of building work (G.S.T. include.)<$45,000
Value of building work (G.S.T. include.)>$45,000 $_________ x 0.274%
Minimum Fee $123.30
BCITF levy payable when value of building work is above $20,000
Value of building work (G.S.T. include.) $___________ x 0.2%
Building Approval Certificate - Strata Certified (BA13) (Class 1 and 10) (Residential Developments)
Building Approval Certificate - Strata
A building with existing authorisation (s52 of the Building Act)
$110.00
Building Services Levy$61.65

Copies of Building Plans

Type of PlanFee
Residential full set (A set of plans =  site plan, floor plan & elevations)$68.10 full set
Partial residential set (either site plan or floor plan)$31.20
Commercial (A set of plans = site plan, floor plan & elevations)$96.20 full set
Commercial additional copy/page $49.00
Viewing fee (building plans)$19.60

Demolition Permits

Demolition Permit Uncertified Class 1 and 10 (Residential)
Demolition Permit Uncertified Class 1 and 10 (Residential)Minimum Fee $110.00
Building Service Levy
Value of building work (G.S.T. include.)<$45,000
Value of building work (G.S.T. include.)>$45,000 $_________ x 0.137%
Minimum Fee $61.65
BCITF levy payable when value of building work is above $20,000
Value of building work (G.S.T. include.) $___________ x 0.2%
Demolition Permit Uncertified Class 2 - 9 (Commercial)
Demolition Permit Uncertified Class 2 - 9 (Commercial)Minimum Fee $110.00 per storey
Building Service Levy
Value of building work (G.S.T. include.)<$45,000
Value of building work (G.S.T. include.)>$45,000 $_________ x 0.137%
Minimum Fee $61.65
BCITF levy payable when value of building work is above $20,000
Value of building work (G.S.T. include.) $___________ x 0.2%

Extending Time on a Building or Demolition Permit

Application to extend the time during which a building or demolition permit has effect (s. 32(3)(f)) $110.00

Amending Building Permit or Builder’s Details

Request to amend building permit or builder's details $110.00

Building Verge Permits

Building verge permit fees$1.00 per square metre/month

Footpath Deposit Minimum
Fee $300.00 (where applicable)

Land Purchase Inquiry

Land purchase inquiry fee$71.50 per application plus
$34.00 rates component = $105.50

Occupancy Permits

Occupancy Permits
Completed New Building (Class 2-9 Buildings new complete – s.46)

Building Service Levy
$110.00 per application

Not applicable
Temporary Occupation Permit (incomplete building s.47)

Building Service Levy
$110.00 per application

$61.65
Modification of Occupation Permit (additional use of building on temporary basis s.48)

Building Service Levy
$110.00 per application

Not applicable
Replacement Occupancy Permit for Permanent Change of Building use classification (s.49)

Building Service Levy
$110.00 per application


$61.65
Application to replace an occupancy permit for an existing building (s.52(1))

Building Service Levy
$110.00 per application

$61.65
Occupancy permit for unauthorised building work under s.51 of the Building Act
Estimated value of the unauthorised work (G.S.T. include.) $_____x0.18%

Building Service Levy
Value of building work (G.S.T. include.)<$45,000
Value of building work (G.S.T. include.)>$45,000 $_________ x 0.274%

BCITF levy payable when value of building work is above $20,000
Value of building work (G.S.T. include.) $___________ x 0.2%
Minimum Fee $110.00

Minimum Fee $123.30
Application to extend the time during which an occupancy permit or building approval certificate has effect (s. 65(3)(a))

Building Service Levy
$110.00 per application


Not Applicable

Pool Inspections

Swimming pool inspection fee and written report (per pool) – non statutory$204.00

Building and Planning Statistics

This interactive dashboard provides information and statistics on housing infill activity (net increase in dwelling numbers), planning applications and building permits.

If you need to learn how to use the this interactive tool please click in the bottom right hand corner of the index page below.

Frequently Asked Questions for lodging a building, planning or environmental health application online

What applications am I able to lodge?

Once you become a registered user within the City of Joondalup you can lodge:

Building Applications:

If you would like to lodge a Building Application please contact the City’s Building Administration team on 9400 4961.

  • Building permit application – certified (BA1)
  • Building permit application – uncertified (BA2)
  • Demolition permit application – BA5
  • Occupancy permit application – BA9
  • Occupancy permit strata application – BA11
  • Building approval certificate application – BA13
  • Building approval certificate strata application – BA15

Planning Applications:

  • Development application
  • Deemed-to-comply Checks
  • Subdivision clearance application
  • Strata application (Form 15A and 15C)
  • Section 40 Certificate (liquor licence)

Health Applications:

  • Food business registration
  • Skin penetration/hairdresser application
  • Trader’s permit application
  • Street market application
  • Food business registration cancellation
  • Public building event application
  • Section 39 Certificate (liquor licence)

I have changed my email address, can I update my registration details?

Yes, you can update your registration details by contacting the City via email with the information you wish to change.

How do I cancel my registration?

Please provide all registration details by contacting the City via email with the information you wish to cancel.

Does the person/company who registers to use e-applications also need to be the applicant?

No. However some correspondence will be sent to the registered users email address once you have submitted your application. This includes receipt of the application being submitted and notification where an incomplete application has not been accepted for processing.

Once an application has been accepted for processing, all correspondence relating to the application (including the invoice) will be sent to the applicants email address.

I have forgotten my password?

If you have forgotten your password or user ID then the e-application login screen will assist you to reset your password.

What should I write in the Customer Reference field?

The Customer Reference field is for your reference only and is for you to identify your application under “My Applications”. Should the application be accepted by the City for processing, a City reference will also be assigned.

How do I know what information I am required to submit for my application?

Depending on what type of application you are submitting to the City, you will find all the information required on the City’s website:

Building Applications:

  • Building permit application – certified (BA1)
  • Building permit application – uncertified (BA2)
  • Demolition permit application – BA5
  • Occupancy permit application – BA9
  • Building approval certificate application – BA13

Planning Applications:

  • Development applications
  • Deemed-to-comply Checks
  • Subdivision clearance applications
  • Section 40 certificate (liquor licence)
  • Deemed-to-Comply Check for Single Houses

Health Applications:

  • Food business registration
  • Skin penetration/hairdresser application
  • Trader’s permit application
  • Street market application
  • Food business registration cancellation
  • Public building event application
  • Section 39 certificate (liquor licence)

I have a document to submit, but it is not in an accepted format – what should I do?

Formats accepted by the City are documents in PDF, JPG or GIF format. A document will need to be converted if it is not in one of these formats.

Can I save a partially complete application and submit it at a later date?

Yes. Information that is entered for an application is automatically saved. Incomplete applications are able to accessed under “My Applications”.

I have submitted an application, where can I review and print what was submitted?

Once you are logged in, you are able to review all of your applications on the “My Applications” page. To view details of what you have submitted, please select “Report” next to the relevant application.

How do I know if my application has been reviewed by the City or if further information is required?

Once you are logged in, you are able to review all of your applications on the “My Applications” page. If an application has been reviewed by the City and there was more information required, your application will appear in the “Incomplete Applications” box. If an application has been reviewed and was accepted, your application will appear in the “Accepted Applications” box.

If your application is returned, an email will also be sent to the registered user advising of why the application was returned.

If your application is accepted, an email will be sent to the applicant identified in the application.

I have lodged an application but it now appears in the Incomplete Application box. Why?

If your application has moved to the “Incomplete Applications” box, it means that the application has been reviewed by the City, but it was found that required information was missing. An email would have been sent to the registered users letting you know what additional information is needed. The application is able to be modified to include this information and resubmitted with the City.

After my application has been submitted, how long before I receive the email providing the invoice and payment method?

You should receive an email within one to two working days of the application being submitted. If you have not received notification, you can check the progress of the application on the “My Applications” page. An accepted application will appear in the “Accepted Applications” box and if more information was needed, your application would appear in the “Incomplete Applications” box.

How long do I have to pay the invoice?

For Building Applications and Development Applications your application will not commence processing until all statutory fees have been paid in full. Upon receiving your invoice you have five business days to pay the invoice. If the invoice is not paid within the timeframe your application may be cancelled and will need to be resubmitted with the City.

Which email address will you send the invoice to?

Should your application be accepted, an email will be sent to the applicant acknowledging receipt of the application with an attached invoice. This email will be sent to the applicant identified on the application form, and may not be the registered users email.

How do I track the progress of my application?

Once your application has been accepted, it will appear in the “Accepted Applications” box. If you select the “track” link, you will be directed to a new page where you can view the progress of your application. Select the relevant “track” tab or the “show all” tab, and you can see each event as the application is progressed. If the “track” tab does not appear, check to ensure that you are still logged in.

Building Application FAQ’s

Why is there a difference between terminology? For example, the following words are used in the Stage Decision for different years – report and works complete, application approved, building permit issued.

Due to changes in different computer programs used over time and with the introduction of the Building Act 2011, there has been the requirement for the terminology used to be changed.

What is the difference between a Permit and a Licence?

There is no difference between a permit and a licence. Different terms are used due to the introduction of the Building Act 2011.

Where do I find more information on a building application for my property?

To obtain further information on a building application, please contact the City on 9400 4961.

Land owners can also submit a request to obtain copies of building plans.

Alternatively complete a Freedom of Information request.

I have a planning application however I can’t find the building application?

Please send your request via email.

What happens if I have a structure on my property that does not show up on this online service.

Please send your request via email.

Planning Applications FAQ’s

Where can I find more information on a planning application?

To obtain further information on a planning application, please contact the City on 9400 4100. To view or obtain a copy of a planning application a Freedom of Information request is required to be lodged with the City. If you are an applicant and have not received a copy of a recent decision, please send your request via email.

I have a building licence/permit for a structure, but do not have a determined planning application?

Most forms of development in the City require planning approval. Some exemptions to this requirement are set out in the City’s Local Planning Scheme No.3 and previous planning schemes, the most notable of these being a Single House development that complies with all relevant requirements (such as the Residential Design Codes).

Depending on the time in which the structure was built there also may not have been the requirement for a planning application to be lodged. Refer to what requires planning approval for current developments that will need approval.

There are multiple entries for a property address?

If your property has been subdivided, multiple property addresses may be displayed. If a decision was issued prior to the subdivision of a property, details of this application could also be displayed on one of the past properties. In some cases, such as with commercial properties, different property addresses are created for tenancies or shop numbers.

A building/planning application is not displaying, or the information displayed appears incorrect?

Only determined applications are displayed in any search result. If you believe that there may be an issue with the information displayed contact the City via email.

How can I tell if a structure on my property has been constructed in accordance with the approvals, including any conditions that may have been imposed?

To determine if a structure has been constructed in accordance with a planning approval (plans and conditions) you will need to obtain a copy of the planning approval. Copies of planning approvals can be obtained by lodging a Freedom of Information request. Land owners can also submit a request to obtain copies of building plans. Fees may be applicable.

Food Business FAQ’s

Why is the food business I’m searching for not displaying?

Only currently registered food businesses are displayed in any search result. If a food business is not being shown, it may not be registered with the City. If you know the food business is operating, please contact the City on 9400 4000. Also double check the spelling or accuracy of the information you have used to search.

I know an inspection was carried out at my food business recently. Why is this date not shown?

Once a new inspection has been completed, it will usually take up to 10 working days for the information to be entered into the City’s system.

Am I able to see the results of the last inspection?

No. Only the date of the most recent inspection is provided. If you require a copy of an inspection report, please contact the City on 9400 4000. If you are not the business owner, a Freedom of Information request would need to be lodged.

I’ve searched for a food business in the search field, but not all of the information is displaying.

After searching for a food business in the application search, make sure that you click the blue hyperlink to display all of the information.

I’ve searched for a registered food business, but I don’t think the information is correct?

If you believe there may be an issue with the information displayed, you may contact the City on 9400 4000.

What does the risk classification of a food business mean?

The risk classification of a food business is a classification given to every food business based on certain criteria including the types of food being prepared and who they are prepared for. The risk classification in no way reflects the status of the food business in terms of food safety.

Converting a garage to a habitable room (living space)

A carport or garage may be converted to a habitable room (e.g. bedroom, study, living area) if there is sufficient space elsewhere on the property to provide parking in a complying location. It is recommended that the materials and finish of the proposed alteration match with that of the existing dwelling.

Planning requirements

Converting a carport or garage to a habitable room may require development (planning) approval where it does not meet the requirements of the Residential Design Codes (R-Codes), or the Residential Development Local Planning Policy. There may also be different requirements if you are located in an area subject to a structure plan, local development plan, or activity centre plan.

Generally, a conversion will require development (planning) approval where it is:

  • Visible from the street and not of a material or finish that matches the main dwelling
  • Proposed to contain an opening to a habitable room and setback less than 1.5m from a side or rear lot boundary
  • The car parking provided on-site is less than the amount required under the Residential Design Codes. Typically,  two bays are required to be provided.

Building Permit requirements

A building permit application will be required for a carport or garage conversion.

Construction requirements for conversion of a carport or garage to a habitable room

The National Construction Codes – Building Code of Australia (NCC BCA) is a uniform set of technical provisions for the design and construction of buildings and other structures throughout Australia. The goal of the NCC BCA is to achieve acceptable standards of structural sufficiency, safety, health and amenity for the benefit of the community.

Such provisions include the following:

  • The walls of the new addition must maintain a continuous cavity with the existing dwelling
  • The floor to ceiling height must be a minimum of 2.4m
  • Noting that generally, carport floors are constructed without a waterproof membrane or termite barrier, the building permit application must indicate how the proposed works will prevent the ingress of moisture into the new room. The existing slab may need to be drilled to install a termite barrier
  • Natural light and ventilation must be maintained to all existing rooms
  • Hard wired smoke detectors must be installed to protect all existing and proposed bedrooms of the house
  • Applications may also require engineering details
  • Power Meter box – Any existing meter box within the proposed enclosure must be relocated to an external wall.

Building permit application forms (certified or uncertified) are available from the Building Commission.

Certified building permit applications must be accompanied with a Certificate of Design Compliance.

Please refer to the City’s Uncertified Building Application Checklist – Dwelling and Habitable Additions (Class 1a) for information required to be provided with the Building Permit Application (BA2 form).

Fees are in accordance with the Building services fees and charges.

Carport – approval requirements

The Residential Design Codes (R-Codes) define a carport as:

“A roofed structure designed to accommodate one or more motor vehicles, unenclosed except to the extent that it abuts a dwelling or a property boundary on one side, and being without a door unless that door is visually permeable (see through).”

A carport may require a development approval and will require a building permit prior to being constructed.

Planning requirements

On a residential lot, carports will require development (planning) application where it does not meet the requirements of the R-Codes, the City’s Residential Development Local Planning Policy (RDLPP), Development in Housing Opportunity Areas Local Planning Policy (HOALPP), or structure plan (if applicable).

Generally, for a single house or grouped dwelling a development (planning) application is not required for your carport if it complies with the following:

  • Setback the minimum distance from the street boundary for your R-Code density (see table below).
  • Setback the minimum distance from the side boundary for your R-Code density (see table below).
  • The design allows unobstructed views between the dwelling and the street.
  • Where new hardstand areas (e.g. driveway) are being built, 50% of the street setback area is landscaped.

Additional requirements may apply if:

  • For higher dual-density properties, the carport is being built over landscaping or removing trees.
  • The property is within a structure plan area.
  • A new driveway and/or crossover is being constructed, or an existing one modified. In addition to planning requirements, crossovers are required to be constructed in accordance with the City’s Crossover Guidelines.
R-Code Density Minimum Open Space Minimum Carport Street Setback Minimum Side or Rear Setback** Maximum Driveway Width (at the street boundary)
R20 50% Street the house faces: 3m with all buildings having an average street setback of 6m

Other streets (corner property): 1.5m

The carport is required to match the dwelling in respect to materials, roof design, roof pitch and colour and no wider than 60% of the property frontage

Length 10-14m: 1m

Length more than 14m: 1.5m

The total length includes the length of the carport and any attached structures.

6m

or

Where two driveways are proposed, a total width of 9m

R20/25* 50% 5.5m 1m 4.5m
R20/30* 45%
R20/40* 45%
R20/60* 40%
*For properties with a dual-density code (e.g. R20/40) the requirements only apply if the property is developed at the higher density (e.g. R40). If your property has not been built to the higher density, refer to R20 requiremenst.

**A boundary wall (where the wall is setback closer than 600mm to a side or rear boundary) may be permitted where it is behind the street setback and meets the length and height requirements of the R-Codes, RDLPP or HOALPP (as applicable).

Carports to multiple dwellings and commercial buildings will require development (planning) approval.

Fees are in accordance with the Planning Services Fees and Charges.

Building permit requirements

A building permit application will be required for a carport.

Building permit application forms (certified or uncertified) are available from the Building Commission.

Certified building permit applications must be accompanied with a Certificate of Design Compliance.

Please refer to the City’s Uncertified Building Application Checklist – Outbuilding (Class 10a) for information required to be provided with the Building Permit Application (BA2 form).

Fees are in accordance with the Building Services Fees and Charges.

Lodge a building, planning or environmental health application online

Lodging your application online is simple and convenient and also allows you to track your application anytime. Planning and Building applications can be lodged and tracked via the City’s new online portal – myJoondalup.

Lodge a New Building or Planning Application

Environmental Health Applications

To lodge health applications click on the link below. These applications cannot be tracked online currently, but will be available soon on your myJoondalup portal.

Lodge an Environmental Health Application

IMPORTANT:

The City has launched a new online self-service portal – myJoondalup. If you lodged an application prior to Thursday 21 March 2024, through the old e-applications service portal, it can be tracked by clicking on the button below. This service will eventually be switched off and you will need to contact either Planning Services or Building Services on 9400 4000 to request an update on those applications. New applications lodged after Thursday 21 March 2024, can be tracked via your myJoondalup account.

Track Applications lodged prior to 21 March 2024

View Frequently Asked Questions

Applications that can be lodged online via myJoondalup

Planning applications: Continue reading “Lodge a building, planning or environmental health application online”

Pergolas and shade sails – approval requirements

The Residential Design Codes (R-Codes) define a pergola as:

‘An open framed structure covered in a water permeable material or unroofed, which may or may not be attached to a dwelling’.

Planning requirements

For the purposes of planning requirements, a pergola includes:

  • A louvred roof structure, which is an adjustable ‘pergola’ that may be water permeable
  • A shade sail, which is a fabric ‘pergola’ fixed to posts or other structures (excluding a dividing fence).

Generally for single house or grouped dwelling a development (planning) application is not required.

If you are in a Housing Opportunity Area with a dual-density R-Code (e.g. R20/40) and your property is developed at the higher density (e.g. R40), a development (planning) application may be required for building a shade sail or pergola that requires trees to be removed.

For a single house or grouped dwelling, a pergola does not require a development (planning) approval.

All structure to a multiple dwelling, commercial development or caravan park will require a development (planning) application.

Building permit requirements

Pergola

A building permit is not required when the pergola complies with all of the following:

  • the structure is no more than 20m²; and
  • the structure is no more than 2.4m in height.

Louvred roof

A louvred roof structure will require an application for a building permit.

Shade sail

A building permit is not required when the shade sail complies with all of the following:

  • the structure is freestanding.
  • the structure is no more than 20m².
  • the structure is no more than 2.4m in height.

Construction requirements

  • A pergola is permitted to be built to the boundary, and it must not touch or be fixed to the dividing fences or neighbours parapet wall. All footings and construction must be kept within the lot boundaries
  • A pergola must be constructed of good quality metal or timber framing which may be free standing or attached to an existing structure. The roof may consist of lattice, timber, shade cloth or other water permeable material
  • A pergola may be supported by posts, columns or piers and must not be enclosed by wall sheeting, cladding, panelling or the like. Second-hand materials shall not be used without approval from the City.

Building permit application forms (certified or uncertified) are available from the Department of Mines, Industry Regulation and Safety website. Certified building permit applications must be accompanied with a Certificate of Design Compliance.

Please refer to the City’s Uncertified Building Application Checklist – Pergolas and Shade Sails (Class 10a) for information required to be provided with the Building Permit Application (BA2 form).

Demolition permit applications

A demolition permit is required for demolition, dismantling or removal of a building or incidental structure.

When only demolishing a portion of a building, a demolition permit is generally still required. To confirm if a demolition permit is required, please contact the City in writing for the attention of Building Services, outlining what is proposed to be removed.

When completing new building and demolition works, you may be able to include the demolition works as part of the building permit application, subject to confirmation by the City. Please contact the City in writing for the attention of Building Services, outlining what is proposed to be removed and the City will advise the type of application required.

Application requirements

Please refer to the Demolition Permit Checklist for information required to be submitted with your demolition permit application.

Fees are in accordance with the Building Services: fees and charges.

Application forms

BA5 Application for Demolition Permit

Lodgement

In Person

Visit the City of Joondalup Administration Centre, 90 Boas Avenue, Joondalup.

By Post

Post the application to the City at PO Box 21, Joondalup WA 6919.

Once your application is lodged, an officer will conduct a preliminary assessment. If further information is required, you will be contacted in writing.

Timeframe

The City has 10 working days to assess and complete a demolition permit application.

If the application is incomplete, the City will write to the applicant and request further information. The additional information must be supplied within 21 days or within a timeframe agreed to by the City.

 

 

Occupancy permit applications

An occupancy permit is a certificate which allows you to move into a commercial property and/or run a business.

An occupancy permit is required when you intend to:

  • Occupy a new commercial building when completed or a new part of an existing commercial building
  • Occupy a commercial building that is incomplete or part of a commercial building on a temporary basis
  • Occupy a commercial building or part of a commercial building that has undergone a permanent change of use or change of classification
  • Authorise commercial works that do not have a building permit
  • Modify the current occupancy permit for an additional use of a commercial building on a temporary basis.

Further information can be found on the Department of Mines, Industry Regulation and Safety website A guide to the building approvals process in Western Australia.

Application requirements

Please refer to the certified application checklist for occupancy permit and building approval certificate for information that is required to be submitted.

A private building surveyor is required to assess the documentation and issue a certificate prior to lodging the application with the City. Details of private building surveyors are available from the Department of Mines, Industry Regulation and Safety website.

Fees are in accordance with the Building Services: fees and charges.

Application forms

BA9 application for occupancy permit

Lodgement

In person

Visit the City of Joondalup Administration Centre, 90 Boas Avenue, Joondalup.

By post

Post the application to the City at PO Box 21, Joondalup WA 6919.

Once the application is lodged, an officer will conduct a preliminary assessment. If further information is required, you will be contacted in writing.

Timeframe

The City has 10 working days to assess and complete an occupancy permit application.

If the application is incomplete, the City will write to the applicant and request further information. The additional information must be supplied within 21 days or within a timeframe agreed to by the City.

Building permit application – extension of time

A building permit is valid for two years from the date of issue. After that date, it ceases to have effect.

Where building works have commenced, but have not been completed, you may be able to apply for an extension of time depending upon the situation. Application forms are available from the Department of Mines, Industry Regulation and Safety website. Fees are in accordance with the Building Services: fees and charges.

Where building works have not commenced, a new building permit application will be required.

Building permit application process

Lodgement

Once an application has been lodged the City will check to ensure all necessary information has been provided. If further information is required prior to the City accepting the application, the applicant will be notified.

If your application is complete and is accepted, further plans and/or information may be requested following a more detailed assessment. This information will be required prior to the City being able to issue a building permit.

Acknowledgement of application

If the building permit application has been lodged online, an invoice will be emailed to the applicant providing details of payment. Processing of the application will commence once fees have been paid in full.

Following payment of your application fee, an email or letter acknowledging receipt of the application will be sent.

Assessment of application

Once an application has been acknowledged, an officer will assess the application to ensure it meets the requirements of the National Construction Code – Building Code of Australia (NCC BCA), and relevant Australian Standards.

Following a preliminary assessment, the applicant will be contacted directly if further information or amendments are required.

Timeframes

The City endeavours to process all applications in a timely manner.

The timeframes for processing complete building permit applications are:

  • Certified application – 10 working days
  • Uncertified application – 25 working days

If further information is required, the City will write to the applicant. The additional information must be supplied within 21 days or within a timeframe agreed to by the City.

For applications lodged online, check the progress through the City’s eApplication service.

For applications lodged in person or via post, you can check the progress of your application by contacting Building Services.

Completion of building works

Once building works have been completed the builder is responsible for lodging a Notice of Completion (BA7 form) within seven days of the completion of works.

Copies of house or building plans

Most of the City’s building plans are held in micro-fiche format. Where available, the City can provide land owners with copies of site plan, floor plan and elevations.

Requesting a copy of plans

The City will accept requests from:

  • The person shown on the City’s records as being the owner
  • A person who is authorised in writing by the owner.

For security reasons the City may require proof of identity. Please download and complete the application at the bottom of this page.

A request may be submitted:

In person

Visit the City of Joondalup Administration Centre, 90 Boas Avenue, Joondalup.

By email

Email completed application form.

By post

Post the application to the City at PO Box 21, Joondalup WA 6919.

The request will be processed and posted or emailed back.

Please note all requests can take up to 10 working days to process.

Conditions when requesting copies of building plans

  • If you are not the owner of the above mentioned property, please be advised that the owners’ authorisation (signature) is required for the release of the plans
  • Plans prior to 1970 may not be available
  • Every effort will be made to obtain and print copies of plans, however if the plans are not available or the copies are not clear, the cost of the request for copies of building plans will not be refunded
  • If the building forms a part of a strata, duplex or any non-green title lot etc, consent from the strata corporate body or individual owners is required
  • This process can take up to 10 working days
  • The City will provide the plans to the best of its ability, however it cannot guarantee the quality of the print as the original plans may be subject to fair wear and tear, blurred print etc
  • Incomplete application forms will be returned
  • Full payment is required upon request for copies of building plans. Fees are in accordance with the Building Services: Fees and Charge.

Building approval certificate applications

Building Approvals

A building approval certificate confirms that the residential building has been assessed by a private building surveyor for compliance and that a certificate of building compliance has been issued.

A building approval certificate is required:

  • Where residential works have been carried out without obtaining a building permit (unauthorised works)
  • To confirm compliance with the applicable building standards for residential works that did not previously require an approval.

Application requirements

Please refer to the certified application checklist for occupancy permit and building approval certificate for information that is required to be submitted.

A private building surveyor is required to assess the documentation and issue a certificate prior to lodging the application with the City. Details of private building surveyors can be found on the Department of Mines, Industry, Regulation and Safety website.

Fees are in accordance with the Building Services: fees and charges.

Application forms

BA13 application for building approval certificate

Lodgement

You can lodge your building permit application:

Online

Please refer to the City’s eApplication service.

In person

Visit the City of Joondalup Administration Centre, 90 Boas Avenue, Joondalup.

By post

Post your application to the City at PO Box 21, Joondalup WA 6919.

Once your application is lodged, an officer will conduct a preliminary assessment of your application. If further information is required, you will be contacted in writing.

Please be aware that the assessment may determine the requirement for a development (planning) application to be submitted by the City and approved prior to the building permit being issued.

Timeframe

The City has 10 working days to assess and complete a building approval certificate application.

If the application is incomplete, the City will write to the applicant and request further information. The additional information must be supplied within 21 days or within a timeframe agreed to by the City.

 

Home indemnity insurance and owner-builder requirements

Home indemnity insurance covers the home owner (and subsequent owners) for residential building work and loss of deposit should the builder die, disappear or become insolvent within six years from the date of practical completion of a new home.

If you are thinking about building your own home (owner-builder) or small commercial buildings, you are required to apply for an owner-builder approval. To obtain an owner-builder approval you must be the owner of the land. If the building work relates to a dwelling, you must reside, continue to reside or intend to reside on the land on which the building works is completed. In the case of commercial building work or a non-habitable building work you must intend to occupy or use the land when the owner-builder work is completed.

Owner-builder approvals can only be issued to individuals and not to corporate bodies or trusts.

Home indemnity insurance and owner-builder approval

All residential building work over $20,000 excluding swimming pools, fencing, pergolas or the like, must be covered by home indemnity insurance or an owner-builder approval.

Owner-builders can carry out the following types of building work on their property:

  • Construct a detached dwelling, including a granny flat
  • Carry out additions and alterations to an existing dwelling
  • Construct a non-habitable building such as a private garage, carport, shed or the like
  • Construct small commercial buildings – being a one or two storey building with a floor space of less than 500m2 that is not a detached house, Class 10 building or farm building

Further details on home indemnity insurance and owner builder approval can be found on the Department of Mines, Industry Regulation and Safety website..

Building permit application requirements

There are two types of building permit applications:

  • Certified – an application that has been assessed by a private building surveyor and then lodged with the City for a building permit to be issued. Details of private building surveyors can be found on the Department of Mines, Industry Regulation and Safety website.
  • Uncertified – an application where the assessment is carried out by the City for a building permit to be issued.

Application requirements

Refer to the building permit application checklists at the bottom of the page for information on what is required to be submitted with certified or uncertified building permit applications.

Application forms

BA1 Application for building permit certified

BA2 Application for building permit uncertified

Application Checklists

Certified Application Checklist for Occupancy Permit and Building Approval Certificate
Certified Building Application Checklist
Demolition Permit Application Checklist
Uncertified Building Permit Application Checklist - Deck (Class 10b)
Uncertified Building Permit Application Checklist - Dwelling and Habitable Additions (Class 1a)
Uncertified Building Permit Application Checklist - Fences (Class 10b)
Uncertified Building Permit Application Checklist - Outbuilding (Class 10a)
Uncertified Building Permit Application Checklist - Patio (Class 10a)
Uncertified Building Permit Application Checklist - Pergolas/Vergolas/Shadesails (Class 10a)
Uncertified Building Application Checklist - Retaining Walls (Class 10b)
Uncertified Building Application Checklist - Signs (Class 10b)
Uncertified Building Application Checklist - Swimming Pools and/or Barrier (Class 10b)

Fees

Please refer to the Building Services: fees and charges.

Lodgement

You can lodge your building permit application:

Online

Please refer to the City’s eApplication service.

In person

Visit the City of Joondalup Administration Centre, 90 Boas Avenue, Joondalup.

By post

Post your application to the City at PO Box 21, Joondalup WA 6919.

Once your application is lodged, an officer will conduct a preliminary assessment of your application. If further information is required, you will be contacted in writing.

Please be aware that the assessment may determine the requirement for a development (planning) application to be submitted by the City and approved prior to the building permit being issued.

Development (planning) application

In addition to a building permit application, a development (planning) application may be required.

A building permit application and development (planning) application can be lodged at the same time. The building permit application can only be finalised once the development (planning) application has been approved.

When is a building permit required?

A building permit application is an application made under the Building Act 2011 and Building Regulations 2012, and is required for most forms of building work.

A building permit application enables the City to ensure your proposal meets the requirements of the National Construction Code Building Code of Australia (NCC BCA), and relevant Australian Standards.

Further information can be found on the Department of Mines, Industry Regulation and Safety website.

When to lodge a building permit application

In most instances all types of building work will require a building permit. For works that don’t require a building permit, please refer to the list of exempted works as outlined in the Building Regulations 2012 Schedule 4 clause 2.

Commercial

In most instances a building permit will be required on commercial properties when a new building is being constructed, there are alterations and/or additions to existing buildings, new fitouts to existing buildings and miscellaneous structures such as patios, pergolas, signs etc occur on site.

A shop fitout may be exempt from requiring a building permit. Please refer to the list of exempted works as outlined in the Building Regulations 2012 Schedule 4 clause 2.

Building verge permit applications

A building verge permit allows a builder to store building construction materials on a street, way or other public place behind a fence or hoarding. Materials may include bricks, timber, iron, site offices, and storage sheds.

A building verge permit does not include parking permission for construction site vehicles on a street, way or other public place. In this case, a Construction Site Parking Permit is required.

Building verge permits

A building verge permit may be required when there is little or no room for the storage of building materials on site due to the nature of the building design or the size of the lot.

Application requirements

When applying for a building verge permit, please ensure the following details are submitted:

  • A completed building verge permit application form
  • A site plan indicating the area required (minimum dimensions 4m x 2m), site boundaries, existing structures and any other site features. The site plan must also show the proposed location and size of the hoarding
  • Where applicable, a Traffic Management Plan if not previously provided to the City

The application will be assessed and approval may be granted for the use of the street, way or public place, depending on the impact it may have on the local area and the community. Alternative use of another street, way or other public place, may also be agreed upon by mutual consent.

If the area applied for is a shared verge on a subdivided lot, permission will be required in writing from the affected owners that they are in agreeance with the verge being used to store building materials.

Fees

A verge permit costs $1.00 per month, or part of a month, for each m2 of the area of the street, way or other public place enclosed by any hoarding or fence.

Minimum dimensions on building verge permit application must be 4m x 2m.

When is building consent required from adjoining neighbours?

Whilst not all building permit applications will need consideration by your neighbour, the City encourages land owners and/or applicants to discuss proposals with neighbours that may be impacted by building works.

If part of the works encroach or adversely affect an adjoining property a BA20 form will be required by the adjoining land owner. In these instances, a BA20 form is required to be submitted with your building permit.

In some instances, neighbour approval is required but does not need to be submitted with your building permit application or to be submitted to the City. This is known as a BA20A form. This includes removing a fence to allow building work to occur.

Further information on neighbour consent requirements for a building permit is available from the Building Commission.