Technology training through the Libraries

City of Joondalup Libraries provide a number of technology training opportunities, including one-to-one training and assistance, small group presentations and online training.

Assistance with Vaccination Certificates, ServiceWA app and G2G pass

City of Joondalup Libraries are providing assistance with vaccination certificates, ServiceWA app and G2G pass. In most instances appointments are required.

Please contact the Digital Help-line on 9400 4180 for assistance.


Keystrokes is a personalised, one to one, volunteer facilitated session offered at all branches. Help with introductory computer skills such as internet navigation, eBook use, connecting with App stores and other basic technology skills is offered. Participants need to have access to a device such as a smart phone, tablet or laptop and to bring it to the session. All participants are expected to have some basic knowledge of their device.

Please contact your closest branch for further information.

Ready, Tech, Go

Join a small group of people to learn helpful digital skills, ranging from accessing online entertainment to paying bills, staying safe online or taking great photos using your phone.

For information on upcoming sessions please search for Ready, tech, Go on the community Event Listing.

Digital help-line

Phone assistance with technology issues, including how to access the Libraries’ online resources, is available by contacting Woodvale Library on 9400 4180.

Online learning

Self-directed technology training is also available to library members through Universal Class. Topics include most commonly used software applications and social media. A library membership and password are required to access this resource; to join the libraries online, click here.

Remember to be eSmart when using the Internet

Library online resources

Joondalup libraries offer a range of online resources accessible 24/7 with your library membership. The City has options to satisfy your research questions, assist with homework or to help you learn at your own pace. Choose from almost any topic you can imagine.

For kids

Children of all ages will benefit from these resources. Get answers at any time from reliable and child safe sources. Resources include support for early literacy and numeracy, learning a foreign language or undertaking research using the Britannica online encyclopedia.

Genealogy and find My Past are available in each of the Libraries’ branches to assist you with your genealogy research.

Newspapers and magazines

Read The West Australian and the Sunday Times – available online the day following publication. Browse the online version of Carter’s Price Guide to Antiques from the comfort of your home. Access Choice magazine online from within each Library branch.

Online learning


Learn another language, choose from over 100 languages for beginners to advanced speakers via Transparent Languages Online. Or learn English with tuition available in over twenty languages. KidSpeak provides tuition for children in a range of languages.

Personal and professional development

People skills, computing, finance, writing, public speaking and lots more employment and business skills. Arts, crafts, hobbies, skills and DIY on every possible topic.

Research and reference

Use Australian and international databases, encyclopaedias and other sources to find reliable answers to your health, science, technology, arts, business, humanities, social science and literature questions. Includes free access to millions of articles, reports, journals and reference texts.

Go Digital