Customer Care

The friendly team at the Customer Care Centre can provide you assistance with a wide variety of City services and information, including:

Customer Care Centre location and opening hours

For information about the location and opening hours click the button below:

Customer Care Centre

Joondalup Library

About

Joondalup Library is one of the busiest public library in Western Australia. Joondalup Library opened its doors in 1997 as part of a civic and administration centre. Since then it has been proudly serving Joondalup’s community, providing access to meeting rooms, technology and a vast range of books, DVDs, CDs and other formats, just to name a few.

Reference collection

Located on the lower ground floor within the Joondalup Library, the Reference area houses a large collection suitable for students and researchers of all ages.

Local History collection

Joondalup Library houses the purpose-built Local History areas on the lower ground floor.

Facilities and services

Technology

Study

Joondalup Reception Centre

The Joondalup Reception Centre is a multipurpose community venue with a large function room, pre-function lobby and a gallery space available for hire. The Joondalup Reception Centre is the perfect venue for weddings, engagements, fundraisers, birthdays, and special occasions. The venue is also perfect for large meetings, workshops, networking and offers options for smaller breakaway spaces.

2024 Closure

The City of Joondalup administration building is undergoing construction from January 2024 – June 2024, which will affect the operations of the Joondalup Reception Centre. Unfortunately, the Centre will not be bookable during this time. Please contact the community venues bookings team for alternative options.

Capacity

Function Room: 300 square metres, 300 person capacity – with the potential to partition into two rooms.

Pre–Function Lobby: 100 square metres adjoining the function room – suitable space for registrations, pre-reception drinks, food service and tea and coffee stations.

The Gallery: 50 square metres – perfect place for pre drinks and canapes with access to outdoor space and gardens overlooking Central Park.

Parking: Ample free parking after 5pm on Fridays and weekends including accessible parking bays. Monday – Friday bookings. For further information about parking options, visit the City’s webpage.

Inclusions:

  • Round tables and chairs are included in the venue hire.
  • Two lecterns.
  • Commercial kitchen.
  • Bar kiosk.
  • Ice machine.
  • Air conditioning.

Please note: Wi-Fi and audio-visual equipment will need to be provided by the hirer.

Availability

Please contact the Community Facilities Booking Office to enquire about this venue. The City also offers a live calendar to view availability.

Amenities in proximity

Lakeside Shopping Centre, restaurants and cafes, hotel accommodation, CAT bus and other bus services, Joondalup Train Station, and City of Joondalup Library.

A copy of the Joondalup Reception Centre floorplan can be viewed below.

VIRTUAL TOUR OF JOONDALUP RECEPTION CENTRE

 

Guy Daniel Clubroom

Located on the west side of Heathridge Park, the Guy Daniel Clubroom boasts ample parking and access to tennis court facilities.

VIRTUAL TOUR OF GUY DANIEL CLUBROOM

 

Capacity

Main Hall: 124 square metres, 100 person capacity.

Parking: 48 bays.

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Heathridge Park, Heathridge Leisure Centre, Edgewater Train Station and Bus Services.

Bramston Park Community Sporting Facility

Virtual Tour of Bramston Park Community Sporting Facility

Located in the beautiful suburb of Burns Beach only moments from the beach, Bramston Park provides the community with a playing field, function room, parking, play equipment, BBQ and water fountain.

Capacity

Function Room: 130 square metres, 136 person capacity

Parking: 41 bays, including two disabled bays.

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Bramston Park (with playground, BBQ and shelter), Bus Services and Burns Beach.

Meet Your Neighbour Project

There is never a better time to meet your neighbours than now. Building a safer, more connected neighbourhood begins at your front door. 

The Meet Your Neighbour Project aims to help bring the community closer by building safer, more connected neighbourhoods – one gathering at a time. You can organise a BBQ, a picnic in a local park or invite your neighbours for a cuppa and a chat. 

The essence of the Meet Your Neighbour Project is to gather, make new friends and build community spirit within your area. 

By offering to host a Meet Your Neighbour gathering you can go into a draw for a $50.00 Bunnings voucher. Hosts also have access to sporting equipment and outdoor games. A list of parks with BBQs and invitations can be downloaded below. 

To register your gathering, please read the terms and conditions and email the completed registration form to the City’s Community Development Project Officer at community.development@joondalup.wa.gov.au. 

For further information, call 9400 4503.

Please note you may need to check with the Community Facility Hire team if you intend to host your gathering at a local park, as larger gatherings may require an event application. 

 

Joondalup Civic Centre

The Joondalup Civic Centre includes the City of Joondalup Council Chambers and a range of other civic facilities.

Library meeting rooms

Parking

Parking at Joondalup Library has time limits in place. Dedicated one-hour parking in front of the Library and two-hour time limits in the Library under croft.

Parking is available adjacent to Whitford Library.

Transport and parking options. Please share them with your colleagues and guests.

Technology

All rooms have an overhead data projector included in your hire. HDMI and VGA connection available. Libraries have free Wi-Fi, but it is recommended you rely on your own data source.

Accessibility

Check services and facilities at each location: Joondalup Library and Whitford Library.

Whitford Joondalup room
1 or 2
Joondalup room
1 & 2 combined
Joondalup ground floor
Weekends only
Size 4.8m x 8.2m 6.3m x 6m 12.6m x 6m 12.8m x 8m
Seating capacity (theatre) 30 people 23 people 46 people 50 people
Seating capacity (tables) 24 people 16 people 32 people 35 people
Standing capacity 45 people 35 people 70 people 50 people
Furniture Specify requirements on booking 5 tables and 23 chairs 10 tables and 46 chairs 5 tables and 35 chairs
Kitchen facilities* No Yes Yes No

*Refreshments such as tea/coffee/milk are not provided.

Costs

User Rate per hour
Category A
an organisation, group or individual hiring a venue as part of a business, for business purposes, and/or for financial benefit.
$28.40
Category B
a charity, an incorporated association or a community group, government department / agency or educational provider with an annual gross revenue of less than $10 million and more than $3 million, occupying the premises for non-commercial purposes.
$5.70
Category C
a charity, an incorporated association or a community group with annual revenue of less than $3 million, or an individual hiring a venue for non-commercial purposes.
$1.40

All prices include GST. Terms and conditions apply.

Virtual tour of meeting rooms

Go on a virtual tour of the meeting rooms at Joondalup. Use the Joondalup Library tour map to navigate to Level 1 meeting rooms and Library or take the stairs from the foyer up to Level 1.

Joondalup Virtual Tour

Whitford Virtual Tour

Community Facility Hire

The City of Joondalup offers a large range of beaches, community facilities, parks and tennis courts. These may be used to hold events such as weddings, birthday parties and other functions.

The Community Facilities Bookings Office is located at the City of Joondalup Administration Building at 90 Boas Avenue, Joondalup. All enquiries, payments, key collections and returns will be attended to at the customer service desk on the ground floor.

Availability and Bookings

To find a facility in your local area, please use the:

Places Search Tool

If you wish to check availability of your preferred venue please use the:

Online Calendar

If you wish to make a casual booking (of less than 12 dates) please use the:

Online Facility Bookings System

If you would like to make a booking of more than 12 dates please refer to the Regular Facility Hire information.

Beaches

The City’s magnificent beaches are available to host those special occasions including weddings and naming ceremonies. The beaches within the City have many facilities for residents and tourists of all ages. Several are opposite parklands, with facilities such as barbeques, play equipment, toilets and adequate parking.

Halls, clubrooms and community facilities

There are 35 venues available for hire throughout the City, providing you with a large choice for your next meeting or function. The facilities range in size and functionality from small meeting rooms to large halls capable of catering for up to 300 people. The hire of all community halls and clubrooms includes the use of tables, chairs and most facilities also include access to a serviceable kitchen complete with stove, fridge and mini-boil urn. Bookings can be made for functions, private parties or community events.

Parks

Do i need a park booking:

You only require a booking on a park if the following applies:

  • Number of guests attending is more than 50 people.
  • A request to consume alcohol is required.
  • Any entertainment or infrastructure is to be brought onto the park such as bouncy castle, petting zoo, face painter etc.
  • A high-risk birthday celebration, such as sixteenth, eighteenth, twenty-first.
  • Performing a wedding ceremony
  • If you are a commercial business

Please note that even with a booking it is public open space and the City does not guarantee exclusive use or allow any area to be cordon off.

Please note the City does not take bookings for tables, gazebos and barbeques located on the reserve and these are on a first come first served basis.

All BBQ’s provided by the City are electric, free to use and maintained/cleaned regularly – hirers are not permitted to supply their own barbeques

The City maintains in excess of 300 passive (not used for organised sporting activities) and active parks (used for organised sporting activities) and reserves for the use and enjoyment of residents, and sport, recreation and community organisations.

Tennis courts

The City has a large number of tennis courts across its suburbs. Most courts are available free of charge and do not require a booking.

Venue Hire Fees and Charges Policy

The City is introducing a new policy that sets the fees and charges for hire of City managed venues. The Venue Hire Fees and Charges Policy will come into effect from Monday 1 January 2024.

Under the new policy, hirers will be classified into one of three categories, and all venues will be charged at an hourly rate based on that category. New charges will also be introduced for floodlighting and storage use.

Under the new policy, some hirers will pay less than they did previously, while others will pay more. Details on the policy including FAQs, modelled fees and charges, and a copy of the policy are able to be downloaded below.

Financial Hardship Application

For more information, please call 9400 4268 or email community.facilities@joondalup.wa.gov.au

Penistone Park

Penistone Park opened on 12 May 2018 and includes a community sporting facility, softball infrastructure, two tennis courts and tennis hit-up wall, softball and cricket nets, netball and three-on-three basketball pad as well as a playground, barbecue and picnic shelter.

Chichester Park

Chichester Park is a district level park that is located on Trappers Drive, Woodvale.

The park includes two active playing fields (north and south), a clubroom, floodlighting, car parking (57 bays), disk golf course and playground.

The facility was constructed in 2023 and consists of a medium sized meeting room, kitchen amenities, toilets, change rooms and user group storage.

Duncraig Community Centre

Located next to Mildenhall in the Percy Doyle Reserve complex, this facility can be used for meetings, large birthday parties, fundraisers or functions.

VIRTUAL TOUR OF DUNCRAIG COMMUNITY CENTRE

 

Capacity

  • Main Hall: 243 square metres, 240 person capacity
  • Meeting Room: 24 square metres, 15 person capacity
  • Parking: 17 bays including 2 disabled bays.

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Percy Doyle Reserve, Playground, Duncraig Leisure Centre, Mildenhall, Duncraig Early Learning Centre, Duncraig Public Library, Bus Services.

Warwick Hall

Conveniently located close to Warwick Shopping Centre, this hall has easy access and ample parking for large functions.

VIRTUAL TOUR OF WARWICK HALL

 

Capacity

Main Hall: 316 square metres, 300 person capacity

Parking: 100+ bays.

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Warwick Shopping Centre, Warwick Train Station and Bus Services.

Whitford Senior Citizens Centre

Conveniently located close to Whitfords City Shopping Centre, this centre has easy access and ample parking for large functions.

Capacity

Main Hall: 214 square metres, 200 person capacity

Dining Room: 37 square metres, 60 person capacity

Parking: over 100 bays

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

James Cook Park, Whitfords Shopping Centre, Whitfords Library, Whitfords Train Station and Bus Services.

MacNaughton Park Clubroom

This function space overlooks MacNaughton Park behind the Kinross Central Shopping Centre.

VIRTUAL TOUR OF MACNAUGHTON PARK CLUBROOMS

 

Capacity

Main Hall: 143 square metres, 100 person capacity.

Parking: 40 bays.

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

MacNaughton Park, Kinross Shopping Centre, Currambine Train Station and Bus Services.

Kingsley Memorial Clubrooms

Located on Kingsley Reserve, this function space has access to ample parking, tennis courts and local shopping facilities.

VIRTUAL TOUR OF KINGSLEY MEMORIAL CLUBROOMS

 

Capacity

Sports Hall: 174 square metres, 173 person capacity

Lesser Hall: 122 square metres, 112 person capacity

Annexe: 82 square metres, 40 person capacity

Activity/Meeting Room: 64.5 square metres, 60 person capacity

Parking: 65 bays

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Kingsley Park, Kingsley Shopping Centre, The Kingsley Tavern, Whitfords Train Station and Bus Services

Heathridge Park Clubroom

Located on the north side of Heathridge Park, this facility is suitably sized for a range of purposes from club functions to private gatherings.

Capacity

Main Hall: 145 square metres, 100 person capacity

Parking: 78 bays

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Heathridge Park, Heathridge Leisure Centre, Edgewater Train Station and Bus Services

Greenwood – Warwick Community Care Centre

Situated within the Warwick Shopping Centre, this facility is primarily hired by the CATA group there is a Justice of the Peace in residence.

Capacity

Activity Room 4: 85 square metres, 35 person capacity

Meeting Room: 29 square metres, 15 person capacity

Kitchen/Dining Room: 88 square, 60 person capacity

Parking: 42 bays

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Warwick Shopping Centre, Grand Cinemas Warwick, Bus Services and Warwick Train Station

Greenwood Scout and Guide Hall

Located opposite the Greenwood Village Shopping Centre, the Greenwood Scout and Guide Hall provides a space to hold small meetings or functions.

Capacity

Main Hall: 108 square metres, 80 person capacity

Parking: 2 disabled bays

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Greenwood Village Shopping Centre, The Greenwood Hotel, Greenwood Train Station and Bus Services

Gibson Park Community Centre

Located on Gibson Park, this modern community centre has a multi-purpose use suitable for a range of different functions and meetings.

VIRTUAL TOUR OF GIBSON PARK COMMUNITY CENTRE

 

Capacity

Main Hall: 100 person capacity

Parking: 11 bays

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Gibson Park, Whitfords Train Station and Bus Services.

Forrest Park Community Sporting Facility

Located on Forrest Park, the facility has a multi-purpose use suitable for a range of different functions and meetings.

VIRTUAL TOUR OF FORREST PARK COMMUNITY SPORTING FACILITY

 

Capacity

Meeting/Function Room: 70 person capacity

Parking: 20 bays

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Forrest Park, Forrest Plaza Shopping Centre, Padbury Hall, Whitford City Shopping Centre and Bus Services

Fleur Freame Pavilion

Located on MacDonald Reserve, the Fleur Freame Pavilion has superb views over two lush ovals and surrounding shade trees.

VIRTUAL TOUR OF FLEUR FREAME PAVILION

 

Capacity

Main Hall: 255 person capacity

Lesser Hall: 159 person capacity

Meeting Room: 44 person capacity

Parking: 170 bays

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

MacDonald Park, Whitford City Shopping Centre, Padbury Primary School and Bus Services

Flinders Park Community Hall

Nestled within the Flinders and Broadbeach parks, this venue is suitable for weddings and engagements.

VIRTUAL TOUR OF FLINDERS PARK COMMUNITY HALL

 

Capacity

Main Hall: 130 square metres, 120 person capacity

Parking: 24 bays

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Flinders Park, Coles and Bus Services

Emerald Park Clubrooms

Located in Emerald Park, the facility has access to ample parking and tennis court facilities.

VIRTUAL TOUR OF EMERALD PARK CLUBROOMS

 

Capacity

Main Hall: 178 square metres, 160 person capacity.

Parking: 77 bays, including one disabled bay.

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Park, Playground, Bus Services, Edgewater Train Station.

Ellersdale Park Clubroom

Located at Ellersdale Park, this facility is surrounded by a range of amenities to make it a convenient facility to book out for your next meeting or function.

VIRTUAL TOUR OF ELLERSDALE PARK CLUBROOMS

 

Capacity

Main Hall: 103 square metres,  80 person capacity

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Ellersdale Park, Warwick Shopping Centre, Warwick Train Station and Bus Services

Dorchester Hall

Located opposite Warwick Cinemas, this community facility has access to ample parking, making it the perfect location for meetings, performances and children’s birthday parties.

VIRTUAL TOUR OF DORCHESTER HALL

 

Capacity

Main Hall: 145 square metres, 50 person capacity.

Parking: 14 bays.

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Warwick Shopping Centre, Grand Cinemas Warwick, Bus Services and Warwick Train Station

Currambine Community Centre

Virtual Tour of Currambine Community Centre

Currambine Community Centre is a multi-purpose community facility with a large variety of rooms available for individual hire. The Currambine Community Centre is the perfect venue for weddings, engagements, fundraisers, birthdays and special occasions.

Capacity

Main Hall: 335 square metres, 335 person capacity

Activity Room One: 146 square metres, 146 person capacity

Activity Room Two: 50 square metres, exercise classes only

Meeting Room: 50 square metres, 50 person capacity

Playgroup Room: 45 square metres, 45 person capacity

Parking: 66 bays including two disabled bays

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Currambine Central Shopping Centre, Dome Café, Restaurants, Petrol Station, Bus Services and Delamere Park (with playground, BBQ and shelter).


Connolly Community Centre

Located next to Connolly Shopping Centre, this function space has access to ample parking and shopping facilities.

Virtual Tour of Connolly Community Centre

 

Capacity

Main Hall: 155 square metres,  153 person capacity

Meeting Room: 25 square metres, 25 person capacity

Parking: 100 bays including 1 disabled bay

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Connolly Shopping Centre, Restaurants and Bus Services

MacNaughton Park Skate Park

Kinross Skatepark will be undergoing remedial works while it is closed for Covid-19. The works will commence on Monday 25 May and take approximately three weeks to complete.

The skate park will re-open when the works have concluded or when Covid-19 restrictions are lifted.


Skate parks are a great place to meet your friends and get inspired by the tricks others are doing. Our Youth Mobile and Youth Outreach Workers head down there on a regular basis to catch up and see everyone. Over summer, competitions are held, with big prizes available.

Warrandyte Park Clubroom

Set within the lush parklands of Warrandyte Reserve, the clubrooms are great for functions and have ample parking.

VIRTUAL TOUR OF WARRANDYTE PARK CLUBROOMS

 

Capacity

Main Hall: 174 square metres, 120 person capacity

Parking: 96 bays

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Warrandyte Park, Craigie Shopping Centre, Craigie Tavern, Craigie Leisure Centre and Bus Services.

Timberlane Park Clubroom Woodvale

Set within the lush parklands of Timberlane Park, facilities include tennis courts for hire, a main hall which can be divided into two and ample parking.

VIRTUAL TOUR OF TIMBERLANE PARK CLUBROOMS

 

Capacity

Main Hall: 120 person capacity.

Small Hall 1: 60 person capacity.

Small Hall 2: 60 person capacity.

Parking: 97 bays, including two disabled bays.

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Timberlane Park, Playground, Tennis courts, Whitfords Train Station and Bus Services.

Sorrento Community Hall

Set opposite Sorrento Beach, this hall is great for functions and is coupled with stunning views.

VIRTUAL TOUR OF SORRENTO COMMUNITY HALL

 

Capacity

Function Room: 120 square metres, 117 person capacity.

Parking: 30 bays including two disabled bays.

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Quality Resort Sorrento, White Salt Café, Geneff Park, Playground and Bus Services.

Seacrest Park Community Sporting Facility

Seacrest Park is a wonderful function space with modern features and capacity to host a range of events.

Capacity

Function Room: 150 person capacity

Parking: 110 bays

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Seacrest Park, Playground and Bus Services

Rob Baddock Community Hall

Nestled within Dampier Park, this facility has a large hall, meeting room and ample parking.

VIRTUAL TOUR OF ROB BADDOCK COMMUNITY HALL

 

Capacity

Main Hall: 216 square metres, 200 person capacity

Meeting Room: 34 square metres, 28 person capacity

Parking: 41 bays, including three disabled bays

Availability

Please contact the Community Facilities Booking Office to enquire about the availability of this facility.

Amenities in close proximity

Dampier Park, playground, Mullaloo Beach, Mullaloo Shopping Centre and Bus Services.