Customer Care Centre

The friendly team at the Customer Care Centre can provide assistance with a wide variety of City services and information, including:

Joondalup Library

About

Joondalup Library is one of the busiest public library in Western Australia. Joondalup Library opened its doors in 1997 as part of a civic and administration centre. Since then it has been proudly serving Joondalup’s community, providing access to meeting rooms, technology and a vast range of books, DVDs, CDs and other formats, just to name a few.

Reference collection

Located on the lower ground floor within the Joondalup Library, the Reference area houses a large collection suitable for students and researchers of all ages.

Local History collection

Joondalup Library houses the purpose-built Local History areas on the lower ground floor.

Facilities and services

Technology

Study

City of Joondalup – Administration Centre

The City’s Administration Centre is located at 90 Boas Avenue, Joondalup, next to the Civic Centre, Council Chambers and Joondalup Library.

Our Customer Care Team is the first point of contact for requests, enquiries and feedback and are based in the City’s Administration Building.

Please use the search function at the top of this page for further information about the City, our functions and services.

Duncraig Library

About

Duncraig Library is a vibrant and welcoming community space enjoyed by people of all ages. The library opened in 1974 and as one of the top ten busiest Libraries in the state, it remains a favourite place for people to experience, learn and socialise.

In April 2019 a community artwork collaboration between students at Duncraig Primary School and WA artist Andrew Frazer was unveiled on the front wall. It celebrates the surrounding native flora and complements the flourishing community garden located in the library courtyard and surrounds. The garden is managed by Duncraig Edible Garden, a community driven project that promotes values of community, sustainability and sharing economies.

Come and experience the wonderful space and enjoy the broad range of programs, activities and events on offer; or just sit, relax and have some quiet time and a good read.

Facilities and services

Accessibility

  • Wheelchair access
  • Bike racks
  • Disabled/pram/seniors parking
  • Accessible public toilets
  • Hearing loop
  • After hours return chute
  • Books on Wheels Service
  • Evacuation Plan

Technology

Study

Artworks

Your Libraries act as venues to view some of the City’s current Public Art Collection such as paintings, photography, mosaics, murals and sculptures. Take a tour of the art collection on display in the Joondalup Library and Local History/Reference area or search the City’s register.

Whitford Library

About

Whitford Library was officially opened on 20 September 1980. It is located on the east side of Westfield Whitford City in the same complex as the Whitford Senior Citizens Centre. There is ample parking to within a short walk of the library. The Whitford Library provides many opportunities for community involvement in adult and children’s events throughout the year. A wide range of facilities and services are available.

Facilities and services

Accessibility

  • Wheelchair access
  • Bike racks
  • Disabled/pram/seniors parking
  • Hearing loop
  • Accessible public toilets
  • After hours return chute
  • Books on Wheels Service
  • Evacuation Plan

Technology

Study

Artworks

Creation of Sioux Tempestt’s mural at the Whitford Library

The Whitford Library’s foyer and external entrance walls have been transformed by Perth artist Sioux Tempestt.

Inspired by the stories of local residents, the intent of the imagery and colour palette is to highlight the uniqueness and beauty of Joondalup and its diverse community, in particular the coastal areas around Hillarys, and their influence on the lives of residents past and present. Sioux also incorporated photographs from the City’s Local History collection in the design.

Your Libraries act as venues to view some of the City’s current Public Art Collection such as paintings, photography, mosaics, murals and sculptures. Take a tour of the art collection on display in the Joondalup Library and Local History/Reference area or search the City’s register.

Currambine Youth Space

Visit the Currambine Youth Space to simply have some fun or obtain information and support on mental health, drugs and alcohol, family breakdown, accommodation and lots more.

Woodvale Library

About

Woodvale is a light and spacious, purpose-built library that opened on 13 November 1991. It is a short walk from the Woodvale Shopping Centre, Woodvale RSL and Woodvale Community Care Centre. Young visitors can enjoy the dedicated fantasy children’s area, complete with Dewey the Gargoyle and Archibald the Dragon. Woodvale is open plan in design, yet contains dedicated zones to showcase the library resources and comfortable seating, study and internet areas.

Facilities and services

Accessibility

  • Wheelchair access
  • Bike racks
  • Disabled/pram/seniors parking
  • Hearing loop
  • Accessible public toilets
  • After hours return chute
  • Books on Wheels Service
  • Evacuation plan

Technology

Study

Artworks

Your Libraries act as venues to view some of the City’s current Public Art Collection such as paintings, photography, mosaics, murals and sculptures. Take a tour of the art collection on display in the Joondalup Library and Local History/Reference area or search the City’s register.