Three Bins FAQs

Frequently Asked Questions

Why is the City implementing a three bin system for waste collection?

The new three bin system will help:

  • Give residents greater capacity for recycling green waste by supplying a 240L lime green lid bin
  • Assist the City in achieving the State Government’s waste diversion from landfill target of 65% by 2020
  • Reduce the environmental impacts of sending organic waste to landfill
  • Reduce the impact of increasing landfill costs on the annual refuse charge to ratepayers.

What will the three bin service look like?

  • General waste – One 140L red lid bin, emptied weekly
  • Recycling – One 240L or 360L yellow lid bin, emptied fortnightly
  • Green waste – One 240L lime green lid bin, emptied fortnightly.

This means each week you will present two bins on the verge for collection:

  • Either the red lid general waste bin and yellow lid recycling bin
  • Or the red lid general waste bin and lime green lid green waste bin.

How will the City change from a two bin system to the three bin system?

To achieve this new service the City will:

  • Provide a new 140L red lid general waste bin
  • Exchange the dark green lid on the current waste bin for a lime green lid, which will be used for green waste
  • Also offer residents the opportunity to exchange the current 240L yellow lid recycling bin for a larger 360L yellow lid recycling bin to provide additional capacity for recycling.

When will the roll out of the three bin system occur?

The roll out commenced on 21 January 2019 and coincides with your bin collection days.

What do I do if my property is missed during the roll out, or I am away during this time?

If the bins at your property has not yet been upgraded or you wish to change the service at your property, please contact the City at or  9400 4255.

How many properties will get the new bins?

The roll out of the three bin system will encompass up to 60,000 residential properties throughout the City’s 22 suburbs.

How will the City swap the bin lid?

During the rollout residents will be requested to leave the bins on the verge on collection day from 6.00am until 6.00pm to allow time for the contractor to swap the old green lid to the new lime green lid. Bins that are damaged will be swapped for a replacement bin with the correct colour lid.

How long will it take to start the green waste service after the lid swap on the 240L bin?

As soon as the new lid has been swapped you will be able to use it. The 240L lime green lid bin will be collected on the opposite week to the recycling bin.

Will the introduction of the three bin system result in an increased refuse charge for households?

Even though the new service will increase from a two bin service to a three bin service there is no increase in the refuse charge for the 2018/19 financial year, it will remain at $346.00 for the 140L red lid bin the 240L lime green lid bin and either the 240L or 360L yellow lid recycle bins.

Why are there three different bin lid colours?

The City is moving to the Australian Standard for bin lid colours.

  • Red for general household waste
  • Lime green for garden waste
  • Yellow for recycling.

This is to aid source separation of waste and for each bin to be clearly identifiable.

What will happen to all the old dark green lids from the general waste bins?

The City has arranged for the dark green lids to be recycled.

What can go in to the yellow lid recycling bin?

Clean recyclables such as:

  • Glass – jars, bottles (lids removed)
  • Aluminium and steel – cans, trays and clean foil
  • Rigid plastics – bottles, jars (lids removed), containers, trays
  • Paper and cardboard – junk mail, milk and juice cartons, egg cartons.

My yellow lid recycling bin is full every fortnight. What can I do?

The City offers a 50% larger yellow lid recycling bin (360L) which provides more space for recycling. There is no additional charge for a larger recycling bin. Please complete the form below to register for the 360L recycling bin.

Form to upgrade to a 360L recycling bin

Where will recyclables from the yellow lid bin go for processing?

The City currently has a contract with a Material Recovery Facility (MRF) provider in South Guildford.

What can go in my red lid general waste bin?

General waste such as:

  • Food scraps
  • Fruit and vegetable scraps
  • Animal waste
  • Nappies and wipes
  • Broken items
  • Shredded paper (bagged).

Why is the general waste bin reducing from 240L to 140L in size?

  • Waste audits revealed about 32% of general waste is green waste and 26% is recyclable waste. This green waste and recycling can go into the designated bins leaving less waste to go into the 140L general waste bin
  • A 140L general waste bin will encourage residents to increase recycling and reduce the amount of waste that goes to landfill
  • Some residents may find they require the larger 360L recycling bin, which is available at no additional cost to residents.

I’m worried my waste won’t fit in my new 140L red lid general waste bin. What can I do?

Make sure all your recycling is placed in the yellow lid recycling bin and your green waste is placed in the lime green lid green waste bin. Separate out your soft plastic packaging and return this to Coles or Woolworths stores for recycling. Come along to one of the City’s events where further information on how to reduce the waste created at home will be available.

I do sort my waste however I think the 140L general waste bin will be full before collection day, what can I do now?

The City encourages residents to become more sustainable and find ways to reduce the amount of waste they place in the waste bin. Households who have attempted to reduce their waste but still regularly overfill the 140L red lid general waste have the option to opt out of the 140L bin for a 240L red lid general waste bin by completing the online form below.

Form to opt out of the 140L red lid general waste bin

To opt out of the 140L red lid waste bin and have the 240L waste bin the property owner or authorised agent must pay an opt out establishment fee of $85.00. In addition to the opt out establishment fee there will also be an additional charge included on your annual Rates notice, set as part of the City’s annual budget, for servicing the larger bin – this additional charge may be up to $200.00 each financial year.

Where will the waste from the red lid general waste bin go for processing?

Waste from the red lid general waste bin will be sent to the Resource Recovery Facility (composting plant) in Neerabup where the waste is processed, and the organic waste portion is turned into compost. The residual non-organic waste left after processing is taken to landfill at Tamala Park.

What can go into the lime green lid green waste bin?

Loose organic garden waste such as:

  • Lawn clippings
  • Small branches
  • Leaves and flowers
  • Tree pruning’s and cuttings
  • Weeds, sticks and twigs.

Can I put my food waste in the new lime green lid greens bin?

No, the lime green lid bin is for green waste only, it is collected every fortnight. Please only place loose organic garden waste in this bin.

Is it compulsory to have a third bin for green waste?

If you don’t have gardens, lawns or plants you may not need a green waste bin. Residents who meet this criteria and wish to opt out of the green waste bin should have registered with the City prior to 4 January 2019, otherwise your property will receive the green waste bin as part of the roll out. Checks will be made on properties who have opted out of the green waste bin to ensure it is not required.