Whitford Customer Service Centre Closing Soon


Effective Sunday 1 September 2019, the City’s Customer Service Centre located at 15 Banks Avenue, Hillarys will permanently close.

The City of Joondalup Libraries – Whitford and Senior Citizens Centre at the same location will not be affected by the closure. They will operate as normal.

The City will continue to provide the same level of customer service, including rates payments, animal registrations, building and planning applications, requests for service, plus a wide variety of information on City services via the Customer Service Centre in Joondalup.

Customer Service Centre – Joondalup
Monday to Friday, 8.30am – 5.00pm
90 Boas Avenue, Joondalup (located inside the Administration Building).

Note: payments are accepted until 30 minutes prior to close.

For additional convenience you can now access a wide variety of information and over 100 online services on the City’s website.