Whitford Customer Service Centre – Now Closed


On Saturday 31 August 2019, the City served its last customers at the Whitford  Customer Service Centre located in Hillarys.

The City will continue to provide the same high level of customer service, including rates payments, animal registrations, building and planning applications, requests for service, plus a wide variety of information on City services and events via the Customer Service Centre in Joondalup.

Customer Service Centre – Joondalup  (located inside the Administration Building).
Monday to Friday, 8.30am – 5.00pm

Note: Payments are accepted until 4.30pm.

For additional convenience you can access a wide variety of information and over 100 online services on the City’s website.

The City of Joondalup Library – Whitford and the Senior Citizens Centre, were not affected by the closure, they continue to operate as normal.