Waste Services Guide and Tipping Vouchers FAQ

Where can I download the Waste Guide and my greens vouchers?

Waste Guide: click here.

Greens tipping vouchers: click here. Vouchers will automatically be sent via email and can be downloaded to a smart device and are immediately ready for use.

Where are the vouchers valid?

Vouchers can only be used at Wangara Greens Recycling Facility, 70 Motivation Drive, Wangara. This facility is owned and operated by the City of Wanneroo. Please refer to the website for more information.

What has changed for 2023/24?

Residents now have the option to use the voucher for either shredded green mulch or 6x bags of compost. Each household will have two of these vouchers to use in 2023/24.

Why did it change from having the guide and vouchers delivered?

The change enables residents to download the vouchers when and if they are required. The City used to receive many phone calls throughout the year from existing and new residents stating they could not find their waste services guide and vouchers, therefore, requested a new copy. There is also the online Waste Disposal Guide for reference.

Can I get a physical copy sent to me?

Physical copies of both the waste guide and vouchers can be provided upon request, please call 9400 4000 for your copy.  

Do I need to print my tipping vouchers?

No. Vouchers can be shown/scanned on a mobile device (phone or tablet). Please ensure you take along a valid ID to show proof of address.

I don’t have a smart device, what can I use?

Residents can print the vouchers to be scanned upon entry.

I don’t have a printer, what can I do?

Physical copies of both the waste guide and vouchers can be provided upon request, please call 9400 4000 for your copy. Assistance is also available at any one of the City’s Libraries or from the Customer Service team at the administration building should residents require assistance.

Can my gardener use them?

Yes. As per previous years gardener can present your pass with a letter from the resident stating that they are your contractor and have permission to use the pass.