COVID-19 – Modified Library Services and Times – Frequently Asked Questions

The City continues to evaluate how it can best respond to relaxed COVID-19 restrictions proposed by State Government. The City’s highest priority remains the health and well-being of the community and visitors to the City. Library services have been modified to ensure the City meets the community’s hygiene and safety expectations.


Joondalup Libraries are implementing the West Australian Government’s SafeWA contact tracing system. It is a condition of entry to register your attendance when visiting our venues. Should you require help downloading the SafeWA app, please ask for assistance from the Library staff upon arrival.

Once in the Library, customers will be able to browse freely as well as access public computers and printing facilities at all Libraries.

When will Whitford Library be reopening?

Whitford Library has now reopened.

Library open times

Events and programs

Children’s and adult programs and events have returned in a modified format in conjunction with online options.

Online YouTube programs

The child immunisation health clinic will continue as normal at Joondalup Library. The City is unable to take bookings for its library meeting rooms until further notice. The Books on Wheels service is committed to continuing service to the City’s most vulnerable community members.

What online resources are available?

With your City of Joondalup Library membership you have access to a number of digital offerings. This includes access to audiobooks, eBooks, online magazines, video streaming and a wide range of other free online learning and entertainment options. Visit the City’s website for a full list of digital options.

Online resources for all ages

Click and Collect

The Click and Collect Service will continue from Joondalup, Duncraig, Whitford and Woodvale Libraries.

How do I stay up to date with the latest information?

Members can receive regular communication through the City’s eNewsletter and the seasonal events and programs booklet. To stay up to date with the latest information, follow Joondalup Libraries on Facebook or Instagram.

General Information

Where should I get accurate information about COVID-19?

Please visit the Department of Health website.

Other helpful health resources:

  • World Health Organisation website
  • State Government Coronavirus website – this site contains the WA Government Pandemic Plan
  • COVID-19 (Coronavirus) Multilingual Resource Library website.
  • Coronavirus information hotline – 1800 020 080
  • The Commonwealth Department of Health have a number of resources translated into different languages, should you need these resources visit their website