Access and Inclusion Plan
The Disability Services Act 1993 (amended 2004) requires all Local Governments to develop and implement a Disability Access and Inclusion Plan (DAIP) or Access and Inclusion Plan (AIP) to ensure people with disabilities have equal access to:
- Customer service
- Make complaints
- Participate in consultation
Access and Inclusion Plan 2018 – 2021
The City’s current Access and Inclusion Plan can be viewed online, in print, and is available in alternative formats upon request.
The City of Joondalup is developing a new Access and Inclusion Plan 2021–2024 which will aim to address physical accessibility and social inclusion for everyone visiting, working or living in the City of Joondalup.
Between Thursday 4 February and Wednesday 3 March 2021 the City will be seeking community feedback to inform how well it is currently addressing access and inclusion concerns, and what improvements still need to be made.
As part of the community consultation, those wishing to participate and provide their feedback are invited to complete an online survey. Hard copies can also be made available and surveys are also able to be completed over the phone, on request. Please visit the Community Consultation section of the City’s website to provide your feedback.
The City will also be hosting three focus group sessions and one online session, particularly for those with lived experience of access and inclusion barriers, and those who have an interest in improving the accessibility and inclusiveness in the City. Please contact the City’s Access and Inclusion Officer on 9400 4226 or via email for more information on how to participate.