Customer Service Centre

90 Boas Avenue
Joondalup WA 6027

Features

bike racks city information customer relations advocate service customer service disabled parking information internet justice of the peace opening hours parking payments self-service kiosk wi-fi

Opening Hours

The City may adjust its opening hours in accordance with public holidays throughout the year. Any adjustment of opening hours will be displayed below:

Normal opening hours:

Monday	8.30am – 5.00pm
Tuesday	8.30am – 5.00pm
Wednesday	8.30am – 5.00pm
Thursday	8.30am – 5.00pm
Friday	8.30am – 5.00pm
Saturday	Closed
Sunday	Closed

Please note: Payments accepted until 30 minutes prior to close.

Contact

After Hours Emergency

1300 655 860 info@joondalup.wa.gov.au

Joondalup Customer Service Centre

9400 4000 info@joondalup.wa.gov.au

Services provided at the City’s Customer Service Centre include:

Customer enquiries
Rates payments
Dog registrations
Cat registrations
Accept building applications and development applications
Request copies of building plans
Payments for infringement notices
Payment for all Council hire facilities including halls
Payments for Ocean Reef Marina boat ramp passes
Accept applications for access to public open spaces and parks.
Internet (City website) printing facility.
Justice of the Peace service – subject to JP availability. Alternatively, other JP’s are available. Please refer to the Department of Justice website Find a JP.

Note: Customer self-service kiosks are now located at the City’s Customer Service Centre providing you more options to conducting your business with the City.

In addition, a wide variety of information on City services, events, community consultations and information regarding the City of Joondalup is available.