Customer Care Centre

The friendly team at the Customer Care Centre can provide assistance with a wide variety of City services and information, including:

City of Joondalup – Administration Centre

The City’s Administration Centre is located at 90 Boas Avenue, Joondalup, next to the Civic Centre, Council Chambers and Joondalup Library.

Our Customer Care Team is the first point of contact for requests, enquiries and feedback and are based in the City’s Administration Building.

Please use the search function at the top of this page for further information about the City, our functions and services.

Online safety for schools

Schools can promote online and cyber safety through raising awareness and encouraging responsible internet use among students.

The eSafety Commissioner

The eSafety Commissioner was established as the national point of cyber safety leadership, working with industry, government and not-for-profit organisations to provide innovative, scalable and sustainable online safety resources to children, parents, teachers and the wider community. Digital Citizenship classroom resources are also available.

As a Commissioner in the national and international arena, the Office has legislative powers enabling them to have material removed as soon as possible if considered unsuitable.

ThinkUKnow

The ThinkUKnow program is driven by the Australian Federal Police and supported and promoted locally by WA Police and the City of Joondalup. Schools can arrange ThinkUKnow presentations from WA Police Officers from local policing teams by contacting WA Police Community Engagement.