Technology training through the Libraries

City of Joondalup Libraries provide a number of technology training opportunities, including one-to-one training and assistance, small group presentations and online training.

Assistance with Vaccination Certificates, ServiceWA app and G2G pass

City of Joondalup Libraries are providing assistance with vaccination certificates, ServiceWA app and G2G pass. In most instances appointments are required.

Please contact the Digital Help-line on 9400 4180 for assistance.


Keystrokes is a personalised, one to one, volunteer facilitated session offered at all branches. Help with introductory computer skills such as internet navigation, eBook use, connecting with App stores and other basic technology skills is offered. Participants need to have access to a device such as a smart phone, tablet or laptop and to bring it to the session. All participants are expected to have some basic knowledge of their device.

Please contact your closest branch for further information.

Ready, Tech, Go

Join a small group of people to learn helpful digital skills, ranging from accessing online entertainment to paying bills, staying safe online or taking great photos using your phone.

For information on upcoming sessions please search for Ready, tech, Go on the community Event Listing.

Digital help-line

Phone assistance with technology issues, including how to access the Libraries’ online resources, is available by contacting Woodvale Library on 9400 4180.

Online learning

Self-directed technology training is also available to library members through Universal Class. Topics include most commonly used software applications and social media. A library membership and password are required to access this resource; to join the libraries online, click here.

Remember to be eSmart when using the Internet