Technology training through the Libraries

City of Joondalup Libraries provide a number of technology training opportunities, including one-to-one training and assistance, small group presentations and online training.

Assistance with Vaccination Certificates, ServiceWA app and G2G pass

City of Joondalup Libraries are providing assistance with vaccination certificates, ServiceWA app and G2G pass. In most instances appointments are required.

Please contact the Digital Help-line on 9400 4180 for assistance.


Keystrokes is a personalised, one to one, volunteer facilitated session offered at all branches. Help with introductory computer skills such as internet navigation, eBook use, connecting with App stores and other basic technology skills is offered. Participants need to have access to a device such as a smart phone, tablet or laptop and to bring it to the session. All participants are expected to have some basic knowledge of their device.

Please contact your closest branch for further information.

Digital drop-in

Digital Drop-in is a program of presentations on a wide variety of technology-related topics.

For information on the topics to be covered please refer to the events calendar.

Digital help-line

Phone assistance with technology issues, including how to access the Libraries’ online resources, is available by contacting Woodvale Library on 9400 4180.

Online learning

Self-directed technology training is also available to library members through Universal Class. Topics include most commonly used software applications and social media.

Remember to be eSmart when using the Internet