The friendly team at the Customer Care Centre can provide you assistance with a wide variety of City services and information, including:
Customer Care Centre location and opening hours
For information about the location and opening hours click the button below:
Customer Care Centre
Seacrest Park is a wonderful, functional space with modern features and the capacity to host a range of events.
Capacity
Function Room: 150 person capacity
Parking: 110 bays
Availability
Please contact the Community Facilities Booking Office to enquire about the availability of this facility.
Amenities in close proximity
Seacrest Park, Playground and Bus Services
The friendly team at the Customer Care Centre can provide assistance with a wide variety of City services and information, including:
About
Joondalup Library is one of the busiest public library in Western Australia. Joondalup Library opened its doors in 1997 as part of a civic and administration centre. Since then it has been proudly serving Joondalup’s community, providing access to meeting rooms, technology and a vast range of books, DVDs, CDs and other formats, just to name a few.
Reference collection
Located on the lower ground floor within the Joondalup Library, the Reference area houses a large collection suitable for students and researchers of all ages.
Local History collection
Joondalup Library houses the purpose-built Local History areas on the lower ground floor.
The City’s Administration Centre is located at 90 Boas Avenue, Joondalup, next to the Civic Centre, Council Chambers and Joondalup Library.
Our Customer Care Team is the first point of contact for requests, enquiries and feedback and are based in the City’s Administration Building.
Please use the search function at the top of this page for further information about the City, our functions and services.
The Tangaroa Blue Foundation is an Australian registered charity focused on the health of the marine environment, and coordinates the Australian Marine Debris Initiative, an on-ground network of volunteers, communities, organisations and agencies around the country monitoring the impacts of marine debris along their stretch of coastline.
Friday 14 – Monday 17 October is the WA Beach Clean-Up weekend. People can get involved by hosting a clean-up, or by joining an organised clean-up. Last year, over 90 organisations (1,439 volunteers) joined in the WA Beach Clean-up, and collected over 3 tonnes of debris.
City of Joondalup in partnership with Keep Australia Beautiful Beach Clean-Up:
- Date: Sunday 16 October
- Location: Sorrento Beach between 8.30am – 10.30am (table at the bottom of the stairs at the carpark, north of Sorrento Surf Club).
- Register your attendance here.
Complimentary coffee will be provided for volunteers after the clean up by Finn’s Cafe – don’t forget your reusable cup!
Bring along your hat, sunscreen, and water bottle.
Sorrento Beach offers excellent family swimming and turquoise water laps against pure white sand, making it an idyllic spot for a relaxing afternoon of beach fun.
Sorrento Beach is located directly south of the bustling Hillarys Boat Harbour, which is home to plenty of restaurants and cafes, as well as the Aquarium of Western Australia.
The Sorrento Surf Life Saving Club provides peace of mind with lifeguard patrols on weekends and public holidays, while midweek lifeguard patrols are provided by the City in conjunction with Surf Life Saving WA.
Removal of Beach Enclosure
The City of Joondalup in conjunction with the State Government installed a beach enclosure at Sorrento Beach in late 2016, however at its November 2020 meeting, Joondalup Council unanimously resolved to remove the Sorrento Beach enclosure due to the compromised integrity of the structure. Removal of the beach enclosure has been completed.
The City will investigate options for the provision of a replacement enclosure. This will enable the City to adequately investigate and plan appropriately to implement a new enclosure, aided by the lessons learnt from the Sorrento Beach enclosure.
Visitors to Whitfords Nodes Park in Hillarys can unleash their inner warrior at the City of Joondalup park Ninja Warrior Obstacle Course located at the popular health and wellbeing hub located near the 145-step stairway structure and fitness equipment.
The Warrior Course is the first mega course in Australia and has been designed in a similar fashion to the obstacles on the popular Australian Ninja Warrior TV show. The challenge is to complete each obstacle landing only on the green mounds following the circuit route from start to finish.
It is appropriate for users aged 12 and over and is a fun way to develop strength and agility.
Please be aware that this facility is not available for booking or exclusive use by individuals as it is a public facility (similar to the City’s playspaces and other fitness installations).
Important: if you have a medical condition, are overweight, aged over 40 or haven’t exercised in a long time, before starting a new exercise program, you should have a medical check-up. Please note that the City is not liable for any injury or loss sustained as a result of using the equipment.
The City’s multi-storey car park is centrally located in the Joondalup City Centre.
There are 538 regular bays (including six disability parking bays) and six motorcycle bays in the public area of the car park.
It also offers:
- Safe and secure parking
- Undercover parking
- Ticketless parking – Licence Plate Recognition (LPR) technology is used
- Electric vehicle charging stations, in the main public car park
- Access to the main public car park between 6.00am – 8.00pm weekdays (except public holidays)
- Different rates for different parking options, e.g. Early Bird and Monthly Fee Services
- 28 Premium reserved bays (including one disability parking bay) in the private area of the car park with 24 hour access
Please note as of 1 January 2023, the maximum allocated number of free annual parking permits per property will be reduced to two (2). If annual parking permits have already been allocated to the property, new applications will be assessed after the renewal period has ceased on 1 January 2023.
For further information on annual parking permits refer to the FAQs.
Parking permits are required to be displayed in some residential streets of the following areas:
Please ensure you have read the conditions of issue and use before applying for an Annual Parking Permit.
ONLINE APPLICATION FOR AN ANNUAL PARKING PERMIT
About
Duncraig Library is a vibrant and welcoming community space enjoyed by people of all ages. The library opened in 1974 and as one of the top ten busiest Libraries in the state, it remains a favourite place for people to experience, learn and socialise.
In April 2019 a community artwork collaboration between students at Duncraig Primary School and WA artist Andrew Frazer was unveiled on the front wall. It celebrates the surrounding native flora and complements the flourishing community garden located in the library courtyard and surrounds. The garden is managed by Duncraig Edible Garden, a community driven project that promotes values of community, sustainability and sharing economies.
Come and experience the wonderful space and enjoy the broad range of programs, activities and events on offer; or just sit, relax and have some quiet time and a good read.
Facilities and services
Accessibility
- Wheelchair access
- Bike racks
- Disabled/pram/seniors parking
- Accessible public toilets
- Hearing loop
- After hours return chute
- Books on Wheels Service
- Evacuation Plan
Technology
Study
Artworks
Your Libraries act as venues to view some of the City’s current Public Art Collection such as paintings, photography, mosaics, murals and sculptures. Take a tour of the art collection on display in the Joondalup Library and Local History/Reference area or search the City’s register.
No marked bays, dirt car parks and verge parking only
Sail Terrace entrance – 83 parking bays, 2 disabled parking bays
Siren Road entrance – 29 parking bays, 2 disabled parking bays