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Customer Care

The friendly team at the Customer Care Centre can provide you assistance with a wide variety of City services and information, including:

Customer Care Centre location and opening hours

For information about the location and opening hours click the button below:

Customer Care Centre

Related Online Services
Animal – Animal Registration WizardAnimal – Transfer of animal addressAnimal registration – amend cat or dog registration detailsAnimal registration – Transfer animal registration – New ownerAnnual General Meeting of ElectorsAnnual parking permitsBook a facility, park or venueBooking a bulk hard waste serviceBuilding verge permit applicationsCat – register your catCats – apply to breed cats or renew cat breeding licenceCats – registration renewal paymentsChange of address formCommunity DirectoryCommunity Facility Hire PaymentsCustomer service feedbackDogs – register your dogDogs – registration refund applicationDogs – registration renewal paymentsDogs – request to keep more than two dogsDowngrade the 240L red lid general waste bin for a 140L red lid general waste bineNewsletter sign upFacilities – Regular hire requestFind waste collection datesGaming permit – Section 55 certificateHealth application paymentsInfringement appeal – non parking infringementInfringement appeal – parking infringementInfringement paymentsLodge a building, planning or environmental health application onlineLodging house – apply for registrationOcean Reef Boat Harbour – apply for parking permitOnline maps – IntramapsParking infringement photo proofPedestrian Accessway Planting and MaintenancePedestrian Accessway Planting and Maintenance – Application FormPesticide Use Notification – Locations Map and SchedulePesticide Use Notification RegisterRates – online paymentReplacement Cat and Dog Registration TagsReporting damage in the CitySearch decisions on building and planning applicationsSignificant trees nomination form
Related Articles
Ancillary dwelling (granny flats) – approval requirementsBasketball CourtsBuilding and Demolition Permits IssuedBuilding and Planning StatisticsBuilding approval certificate applicationsBuilding permit application – completion of works (BA7 Form)Building permit application – extension of timeBuilding permit application processBuilding permit application requirementsBuilding plan enquiriesBuilding services fees and chargesCarport – approval requirementsCity Centre parking locations and fees mapCommunity Facilities – COVID-19 Resources
Related Topics
bike racks Building approvals customer care centre customer relations advocate service customer service Development (planning) application Facility Hire information meeting or function facilities parking payments self-service kiosk service

Main Number - Customer Care

9400 4000 info@joondalup.wa.gov.au