A Walk in the Park

A Walk in the Park

An interactive map listing the amenities at each park is available via the City’s website under Parks and Reserves.

Check out some popular favourites online. This is a handy tool to check for the availability of facilities such as seating areas, lighting and outdoor gyms to name a few.

A list of public toilets are available online.

Dogs on leads are permitted at most parks, check out restriction areas online.

You can request dog waste bags online.

Barbecue facilities

You can find barbeque facilities at over thirty parks in the City of Joondalup. All barbecues are electric, free to use and are maintained and cleaned regularly.

Beach facilities

There is a range of beautiful beaches within the City, some of which are opposite parklands that have facilities such as barbeques, play equipment, toilets and adequate parking.

Bushland

Find some lovely bushland walks in parks near you and enjoy discovering our native plants and animals.

A Walk in the Park

A Walk in the Park

An interactive map listing the amenities at each park is available via the City’s website under Parks and Reserves.

Check out some popular favourites online. This is a handy tool to check for the availability of facilities such as seating areas, lighting and outdoor gyms to name a few.

A list of public toilets are available online.

Dogs on leads are permitted at most parks, check out restriction areas online.

You can request dog waste bags online.

Barbecue facilities

You can find barbeque facilities at over thirty parks in the City of Joondalup. All barbecues are electric, free to use and are maintained and cleaned regularly.

Beach facilities

There is a range of beautiful beaches within the City, some of which are opposite parklands that have facilities such as barbeques, play equipment, toilets and adequate parking.

Access and Inclusion Plan

Access and Inclusion Plan

The Disability Services Act 1993 (amended 2004) requires all Local Governments to develop and implement a Disability Access and Inclusion Plan (DAIP) or Access and Inclusion Plan (AIP) to ensure people with disabilities have equal access to:

  • Facilities
  • Events
  • Services
  • Customer service
  • Make complaints
  • Participate in consultation
  • Employment.

Access and Inclusion Plan 2021/22 – 2023/24

The new City of Joondalup Access and Inclusion Plan 2021/22 – 2023/24 was approved by Council in November 2021. This new AIP will aim to address physical accessibility and social inclusion for everyone visiting, working or living in the City of Joondalup.

The new AIP can be viewed below and is available in alternative formats upon request.

Easy Read (English) Access and Inclusion Plan

The City of Joondalup now has an Easy Read English version of the AIP available for residents and visitors of the City.

The Easy Read English AIP can be viewed below and is available in alternative formats upon request.

 

Pathways to Affordable Housing

Pathways to Affordable Housing

See below information on support services, renting, home ownership and investment opportunities leading to affordable accommodation.

Support Services

  • Crisis Accommodation – Entry Point Perth – Crisis accommodation options and a 24 hour emergency contact list.
  • Hardship and Homelessness Support – Download the Joondalup and Wanneroo Hardship and Homelessness Support directory and find out about the wide range of support services available.
  • Thrive – Housing Authority – Holistic housing for public housing residents which provides support to identify and tackle challenges, improve life household skills and community involvement.
  • Bond Assistance and Rent Advance Loan Scheme – Housing Authority – Bond assistance or two weeks private market rent in advance interest-free loan for eligible applicants.

Renting

  • Housing – Housing Authority – Low cost rental accommodation for eligible individuals. If eligible, applicants may be placed on the public housing priority list.
  • National Rent Affordability Scheme – Department of Social Services – Affordable rental properties for people on low to moderate income households. Check available properties on realestate.com.au and/or register with the local Tenancy Manager.
  • Community Housing – Housing Authority – Community housing is affordable housing for people on low to moderate incomes. To apply for community housing with the Housing Authority, complete an Application for Rental Housing form and tick the YES box on the cover page that asks “Do you also wish to be considered for a community housing property?”.
  • Rent Deduction Scheme – Public housing rent deduction straight from Centrelink payments.
    • Visit the website
  • Home Hub – Homes for Good – Matching available homes and accommodation with people who are facing challenges financially and are looking for safe and secure affordable housing or accommodation.

Home Ownership

  • Low Deposit Home Loan – Keystart – Lower entry cost loans including no lender’s mortgage insurance.
  • Shared Ownership Home Loan – Keystart – Low deposit, shared ownership (with the Housing Authority- lowering the loan amount) home loans with no lender’s mortgage insurance.
  • Access Home Loan – Co-ownership (with the Housing Authority- lowering loan amount), low deposit loans, with no lender’s mortgage insurance for people with disability or their carers.

 Private Landlords Incentives – Affordable Rentals

  • Tax incentives for investments in affordable housing – Australian Taxation Office – An additional ten percentage point capital gains tax (CGT) discount is available for resident individuals who invest in qualifying affordable housing for eligible tenants. This will increase the CGT discount up to a maximum of 60%. Qualifying housing must be managed through a registered community housing provider (CHP) under the CPH program parameters.
  • Home Hub – Homes for Good – Affordable housing promotion linking available low cost properties, with people looking for housing or accommodation.

Community Gardens

Community Gardens

Community gardens bring many benefits such as enhanced social connections, education around sustainable practices and edible produce. Community gardens can create a sense of belonging and be very rewarding for people of all ages. The City takes a Community Development approach to community gardens and helps facilitate community gardens to be self-managed in a sustainable way by the community. It is not anticipated the City take an active role in establishing gardens directly or provide funding for the establishment or operations of gardens.

Community Gardens must be managed by an incorporated, not-for-profit community group and the community group must be sufficiently resourced and prepared to fund and manage the governance, membership, finances, insurances and operations of the Community Garden.

Should you wish to start a community garden please contact the Community Development Team on 9400 4226 or via email to discuss your idea.

Grow It Local Program

The City has joined a national initiative called Grow It Local which is a grass roots, purpose-driven initiative to get more people growing, sharing and eating locally grown foods. The program is a celebration of backyard, balcony, community and window-sill farmers across the country.

Grow It Local is a digital platform that encourages individuals to register their ‘patch’ then share produce, socially connect, share ideas and inspire one another to grow produce using sustainable practices. Residents can also share knowledge, skills, space, produce, seeds and seedlings, compost, food waste and more.

How Does Grow It Local Work?
Grow It Local is community-led and enabled through technology by connecting local people that have time, space and skills with those that don’t. For example, connecting an experienced grower with a young family to mentor them on their growing journey. Residents who would like to participate can register their ‘Patch’ on the online portal, linking local gardeners of various skills and abilities together, sharing in on giant community garden.

Who is Grow It Local for?
Grow It Local is for everyone, including local growers, community gardeners and food lovers. It is also for composters and anyone with food waste such as local businesses and schools, as well as sustainability enthusiasts and community advocates. Grow It Local is suitable for both ‘givers’, such as contributors who want to share their home-grown produce or gardening tips, as well as ‘receivers’ who want to connect locally and benefit from advice, friendship or locally grown food.

For further information or to register your ‘patch’ among the growing number of Joondalup gardeners, please visit the Grow It Local portal and search for the City of Joondalup.

 

Reconciliation Action Plan (RAP)

Reconciliation Action Plan (RAP)

The City of Joondalup is developing its inaugural level Reconciliation Action Plan (RAP) as a framework for the City to realise its vision for reconciliation by creating practical actions built on relationships, respect and opportunity.

Reconciliation Australia reports that the RAP framework should help the City of Joondalup contribute meaningfully to reconciliation by:

  • Building and encouraging relationships between Aboriginal and Torres Strait Islander peoples, communities, organisations, and the broader Australian community.
  • Fostering and embedding respect for the world’s longest surviving cultures and communities.
  • Developing opportunities or services to improve socio-economic outcomes for Aboriginal and Torres Strait Islander peoples and communities.

Response to Homelessness

Response to Homelessness

Hardship and Homelessness Services

The City of Joondalup has produced the Hardship and Homelessness Services booklet which also covers the City of Wanneroo and has been invaluable in linking people into vital support services.

Regional Homelessness Plan 2018/19 – 2021/22

Homelessness is a complex issue that has far-reaching impacts in the community.

The Cities of Joondalup and Wanneroo are committed to working with key stakeholders to ensure that people at-risk of, or experiencing homelessness have the opportunity to improve their circumstances. The Regional Homelessness Plan 2018/19 – 2021/22 demonstrates that commitment. Outcomes in the plan will be achieved through agreed actions by both Cities which are underpinned by three key pillars:

  • Building community capacity, understanding and engagement
  • Prevention and early intervention
  • Responding to homelessness.

The below video shows the stakeholders working together to develop the plan.

Joondalup Wanneroo Ending Homelessness Group

The Cities of Joondalup and Wanneroo were founding members of the Joondalup Wanneroo Ending Homelessness Group or JWEHG (pronounced jay-weg). Red Cross is currently the lead organisation of the group. The group meets every six weeks and is open to members from all sectors who are seeking to share information, collaborate and serve the community to end homelessness in the northern corridor. Its vision is to end homelessness in the region. The JWEHG is integral to the delivery of the Regional Homelessness Plan.

Volunteer information sessions

Volunteer information sessions

Step into Volunteering

The Step into Volunteering Program is an informal introduction to volunteering. It is of particular value to those who are volunteering for the first time and those who are seeking different volunteer experiences. Come along to a free session and learn about:

  • The benefits of volunteering
  • The volunteering opportunities available
  • Identifying the skills that you have to contribute to volunteering
  • Rights and responsibilities of volunteers and volunteer involving agencies
  • How to find the right volunteering position.

The information sessions are held at the Joondalup Volunteer Resource Centre in the Whitford Library between 10.30am – 11.30am.

Check the Events Calendar for 2021 dates.

Incorporation Grants – Small community group

Incorporation Grants – Small community group

These grants aim to assist small clubs and groups to apply for Incorporation status.

Incorporated groups help build a socially connected and resilient community. When groups are well governed, financially viable, inclusive and meeting the needs of members – everyone benefits.

View the Grant Guidelines for eligibility criteria and further information.

Start the grant application process.

Duncraig Edible Garden

Carers support

Carers support

A carer is someone who provides unpaid care and support for a person(s) with disability, illness, addiction or is frail aged. It is vital that the many Australians providing this important role have access to the support they need.

  • My Aged Care has a list of useful contacts for carers.
  • Carers WA is the peak body representing the needs and interests of family carers in Western Australia.
  • Department of Social Services offers a number of programs and services to eligible carers.
  • HelpingMinds (formerly Arafmi) is the pre-eminent mental health services and carer support organisation in Western Australia.
  • Dementia Australia has produced a guide of services Support for Carers.

Carers Week 2021

Sunday 10 October – Saturday 16 October

Each year, Carers Week runs during the third week of October and provides the Australian community with a chance to recognise the contributions and courage of carers. Over 2.65 million Australians provide help and support to a family member or friend, saving the Australian community more than $77.9 billion per year. More than one in nine Australians are carers, and of these, over 230,000 are providing either substantial or full-time care in WA (Source: Carers WA 2020).

In the City of Joondalup, 12,700 residents, or 10% of the population aged 15+, provide some form of unpaid assistance to others (Source: ABS 2016).

The City of Joondalup, through its Age Friendly Plan 2018/19 – 2022/23, is committed to recognising the importance of all carers in the community. In 2021 the City of Joondalup is proudly supporting the Carers WA #ShareYouCare Campaign to celebrate the invaluable contributions our local carers provide. Visit the City’s Facebook page during Carers Week for more information.

Parking for seniors and people with prams

Parking for seniors and people with prams

The City recognises the need for safe passage and ease of mobility for seniors (people over 60) and people with young children within popular car parking facilities. To achieve this the City supplies dedicated parking bays at various City facilities.

Any parking bays for exclusive use of seniors or people with prams are clearly marked and signed to alert the public as to the status of the bays.

Seniors and people with prams parking signs
Seniors and people with prams parking signs

Volunteering

Volunteering

Interested in volunteering in your community?

There are many great reasons to volunteer. Some reasons people volunteer in their community include to:

  • learn new skills
  • share life experiences and skills
  • contribute to society by helping people who may be disadvantaged
  • meet new people
  • make new friends
  • give back to the community
  • make a difference
  • gain experience and contacts to help find paid employment
  • build self-confidence
  • have fun
  • socialise
  • stay active and engaged with the community.

Volunteering can take many forms and is diverse. A meaningful position can be found to suit everyone’s unique skills, abilities, knowledge and interests. For further information contact the Joondalup Volunteer Resource Centre.

Community activities

Community activities

Getting involved in the community is beneficial for your mind, body and overall wellbeing. Participating in a group or an event within your local area creates an important sense of connection. Some ways to get involved include:

Get on Board Program – Platform Tours

This program aims to assist seniors in gaining confidence in accessing public transport and enable independence by improving their ability to connect with services, activities, friends and family. Platform tours of local public transport services are hosted by the City, in partnership with the Public Transport Authority, and are available at various times throughout the year and include complimentary coffee/tea/refreshment at a local cafe.

The next series of Get on Board Platform Tours will be scheduled shortly. For more information please contact the City via email.

Community groups

There are a range of clubs, community and hobby groups throughout the City. To find out who they are and where they are located, visit the City’s Community Directory.

Joondalup Volunteer Resource Centre (JVRC)

The JVRC is located inside Whitford Library and specialises in connecting community members with their perfect volunteer role, by matching skills, interest and availability with vacant volunteer roles.

Meet-Your-Neighbour Project

Recently expanded to an all-year-round program, the Meet-Your-Neighbour Project aims to build a more connected, safer and inclusive community by encouraging residents to host small gatherings within their local neighbourhoods.

City events

The City offers a wide range of events all year round including the Joondalup Festival, Positive Ageing events, the Sunday Serenades concert series, art exhibitions, youth music events, markets and outdoor summer concerts. View the City’s events calendar for details.

Environmental events and activities

The City hosts a range of environmentally focused events and activities which include environmental tours on wildflowers, bird watching, the coast, Aboriginal heritage, Greater Gardens Workshops and more. View the City’s events calendar for details.

Volunteer events and observances

Volunteer events and observances

Throughout the year there are many volunteering opportunities, celebrations and observances hosted by the Joondalup Volunteer Resource Centre and the City. Previous observances have included sundowner events, breakfast forums, volunteer story promotional campaigns and Volunteer Involving Organisation promotional exhibitions.

Visit Joondalup Volunteer Resource Centre for further information and opportunities.

National Volunteer Week 2022 – “Better Together”

National Volunteer Week  (16 – 22 May) is an annual celebration to acknowledge the generous contribution of our nation’s volunteers. Each week in May, we say ‘thank you’ to more than 520,000 Western Australian volunteers that contribute their time to help the community.

This year’s theme is “Better Together”. Volunteering brings people together; it builds communities and creates a better society for everyone. National Volunteer Week is a chance for all of us to celebrate and recognise the vital work of volunteers and to say thank you.

Together, through volunteering, we are changing communities for the better. We are, Better Together.

#NVW2022 #BetterTogether

International Volunteer Day, Sunday 5 December 2021 – “Volunteer now for our common future”

In 1985, the United Nations designated 5 December each year as International Volunteer Day, also known as Thank a Volunteer Day in Western Australia. It is viewed as a unique chance for volunteers and organisations to celebrate their efforts, to share their values and to promote their work among their communities, non-governmental organisation (NGOs), United Nations agencies, government authorities and the private sector.

The City would like to thank all off the dedicated volunteers for their continued service and support to volunteering for and within the City of Joondalup.

Australia has experienced many disasters in the past few years and volunteers have consistently been at the forefront of each incident. We thank everyone for their efforts and extend an invitation for those wanting to volunteer in their community.

The theme for 2021 is ‘Volunteer now for our common future.’ As the world slowly awakens, there has never been a better time to take up a volunteering opportunity.

Volunteer now for our common future. For further volunteering information visit Joondalup Volunteer Resource Centre.

The City would like to thank the partnering organisations for their support with the “Bringing People Together: A Volunteer’s Story” video exhibition, and acknowledge to generous contributions of Volunteering WA and Lotterywest through the National Volunteer Week Grants Program, supporting the launch the exhibition on Monday 17 May.

And of course, a huge thank you to all the thousands of dedicated volunteers who service the Joondalup community every day.

Seniors and public transport

Seniors and public transport

Get on Board Program – Platform Tours

This program aims to assist seniors in gaining confidence in accessing public transport and enable independence by improving their ability to connect with services, activities, friends and family. Platform tours of local public transport services are hosted by the City, in partnership with the Public Transport Authority, and are available at various times throughout the year and include complimentary coffee/tea/refreshment at a local café.

The next series of Get on Board Platform Tours will be scheduled shortly.

Volunteering WA

Volunteering WA

Volunteering WA is the peak body for volunteering in Western Australia. Their aim is to build strong communities through volunteering and provide a range of resources, services and support so that people in Western Australia are aware of, and understand, the nature and scope of volunteer activities. Their goal is to make a difference by connecting thousands of volunteers to many community organisations across the State.

Seniors accommodation

Seniors accommodation

Housing needs change with time. If you are approaching or over 55, you may be considering changes to your housing that better meet your finances, lifestyle or present or future needs.

The Seniors Housing Advisory Centre (SHAC) is a free, independent information and advice service covering the full range of housing options for seniors in WA.

Some of the options for seniors to consider:

  • buying or building
  • granny flats
  • strata titles
  • retirement villages
  • residential parks and lifestyle villages
  • renting
  • boarding or lodging
  • help to stay in your home
  • aged care options
  • accessing equity
  • contracts and agreements

Explore these options in more detail at Seniors Advisory Centre

For more information call the Seniors Housing Advisory Centre on 1300 367 057email or visit the Seniors Housing Advisory Centre.

Staff of the SHAC are also available to provide presentations to groups on downsizing options and issues.

Meet Your Neighbour Project

Meet Your Neighbour Project

Meet Your Neighbour project

We look forward to resuming the Meet Your Neighbour project in Spring 2022. Hosts that plan a neighbourhood gathering will have access to invitations, sporting equipment and outdoor games to help make their gathering a success.

The essence of the Meet Your Neighbour Project is to gather, make new friends and build community spirit within your area.

While this may be difficult during the current social distancing requirements, we encourage you to look for new ways to stay connected within your community.

Every day is Neighbour Day Neighbour Day

Neighbour Day is traditionally held on the last Sunday in March every year, it’s the perfect day to say thanks for being a great neighbour and for being there when needed the most.

Neighbour Day connects people and communities across Australia – one relationship at a time.

Staying connected with our neighbours during COVID-19 is easier than you think. Here are some creative ways to connect while still maintaining social distancing: grab a cuppa by the kerb, go for a wellness walk together, or maybe start an online book club.

Check out more creative connections at Neighbourhood Connect.

Make every day Neighbour Day!

Act Belong Commit

Act Belong Commit

The City of Joondalup has partnered with Mentally Healthy WA to help promote the Act-Belong-Commit message. Act Belong Commit is a comprehensive health promotion campaign that encourages individuals to take action to protect and promote their own mental wellbeing and encourages organisations that provide mentally healthy activities to promote participation in those activities.

Why Act Belong Commit?

Prevention and early intervention, including engaging in activities that keep us mentally healthy, are the most effective ways to improve individual and
community mental wellbeing. The good news is there are things we can all do to promote our mental wellbeing and create a stronger, more resilient
community. Being active, having a sense of belonging and having a purpose in life all contribute to happiness, good mental health and stronger
communities.

How to Act Belong Commit?

The core message of the campaign focusses on:

  • Act: Do something. Keep active – mentally, physically, socially, spiritually, and culturally.
  • Belong: Do something with someone. Keep connected – to friends, family, community and your culture. Join a book club, join a sports team, take a cooking class, go to community events.
  • Commit: Do something meaningful. Do something meaningful, important and valuable to you. Volunteer, learn something new, take on a challenge, take up a cause, help a neighbour.

 

Joondalup Volunteer Resource Centre

Joondalup Volunteer Resource Centre

The Joondalup Volunteer Resource Centre is located at Whitford Library, corner Marmion and Banks Avenues, Hillarys.

Opening hours for the Centre are as follows:

  • Tuesday, Wednesday and Thursday during school terms, 9.30am – 2.30pm
  • Wednesday during school holidays, 9.30am – 2.30pm

To find out more about the Centre and available volunteering opportunities, check out the Volunteering WA database online, book into a Step Into Volunteering information session, or make an individual referral appointment.

Take a look and have a listen to what volunteering means to some of the Joondalup volunteers:

Community services

Community services

Community services for older adults

Home and Community Care (HACC)Basic support services to assist eligible residents who are frail, aged or have disabilities, to continue living at home. The WA Assessment Team provides information on HACC providers in the Joondalup area.Phone: 1300 785 415
My Aged CareInformation on aged accommodation and other support services.Phone: 1800 200 422
Joondalup Men’s Shed – Mini Mobile Men’s ShedMinor home repair jobs for Joondalup residents who are in genuine need.Phone: 9402 6161
Citizens Advice BureauLow-cost information, mediation and legal services. Joondalup Branch, Monday to Friday 9.00am – 3.00pm.Phone: 9301 2833 or email: joondalup@cabwa.com.au
Seniors Card Centre and Seniors Telephone Information ServiceInformation regarding accommodation options, education, finance/business, health and lifestyle between 9.00am and 3.00pm, Monday to Friday.Phone: 1800 671 233
TelecrossProvides people who are elderly or housebound with a reassuring daily phone call to ensure that they are safe and well.Phone: 1300 885 698

Age-friendly Joondalup

Age-friendly Joondalup

City of Joondalup Age-Friendly Plan 2018/19 – 2022/23

The City of Joondalup’s Age-Friendly Plan has been developed in alignment with the eight domains of an Age-Friendly City, as developed by the World Health Organisation:

  • Outdoor spaces and buildings
  • Transport
  • Housing
  • Social participation
  • Respect and social inclusion
  • Civic participation and employment
  • Communication and information
  • Community support and health services
  • Age-Friendly Communities Regional Partnership.

To view the plan, please see Documents and Downloads below. For further information and enquiries email or call 9400 4315.

Age-Friendly Communities Regional Partnership

In 2016, the City received funding from the (then) Department of Local Government and Communities to develop an Age-Friendly Joondalup report and work collaboratively with the Cities of Stirling and Wanneroo to form an Age-Friendly regional partnership. This partnership works to identify shared priorities and explore collaboration and partnership opportunities.

 

Language translation

Language translation

The City can provide Translating and Interpretation Services (TIS) to anyone who requires this service to conduct City business.

If you require the assistance of a TIS interpreter please contact the Community Development Officer.

National Relay Service

National Relay Service

The National Relay Service (NRS) is a phone solution for people who are deaf or have a hearing or speech impairment.
Stay in touch through the NRS, an Australian Government initiative which is:

  • Confidential
  • Available 24 hours a day and is accessible via telephone and the internet
  • Operates Australia wide
  • Costs no more than a local call to connect to the NRS.

To access this service via telephone, call:

TTY/voice calls

133 677

Speak and Listen

1300 555 727

Documents in alternative formats

Documents in alternative formats

If the City has produced a document in a format that is not accessible to you, you can request it in an alternative format. Formats could include:

  • Braille
  • Word
  • Large print
  • Alternative languages.

If you would like a document in an alternative format please contact the City. Depending on the format requested,  there may be a wait period to have the document produced.

Community development grants

Community development grants

The Community Funding Program provides financial support to incorporated community groups to conduct projects, programs, events or activities that benefit the City of Joondalup community.

The program provides two levels of funding, with large grants (greater than $10,000) offered annually and small grants ($10,000 and lower) offered bi-annually.

Applications are currently closed. The next funding round will open on Monday 1 August 2022.

Eligibility criteria

All applications for the Community Funding Program must meet the following criteria:

  • The project, program, event or activity that funding is being sought for must benefit or service the City of Joondalup community.
  • The project, program, event or activity must align with one or more of the Community Funding Program Priorities.
  • The project, program, event or activity has NOT received financial support through another funding program from the City within the same financial year.
  • The applicant must be incorporated under the Associations Incorporations Act 2015 (or other Australian State Government Incorporations Act).

Funding priorities

Applicants must address at least one of the four funding priorities:

  • Strengthen Community Participation
  • Encourage Connected Communities
  • Promote Healthy and Active Lifestyles
  • Build Resilient and Sustainable Communities

How to apply

Applications are currently closed. The next funding round will open on Monday 1 August 2022.

Applications are submitted online via SmartyGrants, and can only be made when funding rounds are open. Applicants must first contact the program administrator to discuss the project, program, event or activity before submitting an application. Applications can be saved at any time, and revised until you are ready to submit the form.

Please read the Community Funding Program Guidelines (available to download below) for full program details. For more information please contact the Fund Administrator on 9400 4918 or via email at community.funding@joondalup.wa.gov.au.

Changing places

Changing places

What is a Changing Place?

In addition to a standard accessible toilet, Sorrento Beach has a Changing Place Facility. Changing Places are bathrooms that are secure, clean and specifically designed for people with disability who need space and assistance to manage their bathroom needs while out in the community. They include an adult sized, height adjustable change table, ceiling hoist, peninsular toilet, shower with seat, and space for two people to assist the person using the Changing Place.

This Changing Place contains the following equipment:

  • The hoist is a CHS K440/C450 Fixed motor ceiling hoist (200kg max)
  • The adult sized, height adjustable change table is a Nivano 200kg Change table with fold out guard

Slings

Slings (disposable or otherwise) are not provided in Changing Places. If you are unsure about your sling’s compatibility with the hoist provided please contact the supplier, manufacturer or prescribing therapist, or call the Independent Living Centres Advisory Service on 1300 885 886 for advice.

How do I access this Changing Place?

Changing Places will be locked using the Master Locksmith Association Key system. Using this system will help keep the Changing Places network secure, safe and reserved for people who need them, while still allowing people with disability 24/7 access.

To access a key please contact the Community Development Officer or visit the City in person at the Administration Centre.

Additional to the City’s Changing Place at Sorrento Beach, there is a Changing Place located on the ground floor food court at Lakeside Joondalup Shopping Centre.

Homelessness

Homelessness

If you are homeless or at risk of homelessness there are a range of services that can help. Each of the City’s four public libraries have free access to public computers and the internet which may be helpful to look up information on websites. Please see the Hardship and Homelessness booklet below.

Online services directory for WA

waconnect.org is an online directory for services provided in WA. Type in a location/suburb and choose the type of service you want to know about. It has everything from accommodation to financial assistance, emergency relief, food, toiletries, legal support, counselling, health, showers, employment, furniture, Centrelink and car repair.

Entrypoint Perth

Entrypoint Perth is a free assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options. For further information call 6496 0001 or 1800 124 684

24 Hour contact numbers

Response to Homelessness

The City of Joondalup is committed to improving the lives of those at risk of, or experiencing homelessness. View the resources.

Disability access beaches

Disability access beaches

Beach wheelchairs

The City of Joondalup has three beach wheelchairs provide access to the beach for children and adults with disability. The chairs are easily pushed over the sand to the water’s edge.

The wheelchairs are presently located at Mullaloo Beach, Sorrento Beach and Hillarys Boat Harbour Beach and are free to use, but require booking through Community Development on 9400 4226 or via email.

The City thanks Mullaloo Surf Life Saving Club and Sorrento Surf Life Saving Club for their valuable support for this important service.

Access matting

There are presently two locations within the City of Joondalup that feature access matting that allow anyone with difficulty navigating sand to reach the water:

  • Hillarys Beach, Hillarys Boat Harbour (managed by the Department of Transport).
  • Mullaloo Beach, Mullaloo (managed by the Mullaloo Surf Life Saving Club).

Accessible beach parking and toilets

There is ACROD parking and designated accessible toilets at the following beaches:

  • Iluka Foreshore
  • Ocean Reef Beach
  • Mullaloo Beach
  • Hillarys Beach Park
  • Pinnaroo Point
  • Hillarys Beach
  • Marmion Beach
  • Sorrento Beach

Changing places facility

The City also has installed an accredited Changing Places facility at Sorrento Beach which is accessible through the Master Locksmith Association Key system. Please visit the Changing Places article for more information.

Auslan interpreting services

Auslan interpreting services

The City can provide free Auslan interpreting services to anyone who requires it to conduct City business.

If you require the assistance of an Auslan interpreter, please contact the Community Development Officer.

Financial issues

Financial issues

Financial counselling

For financial counselling assistance please contact the National Debt Helpline on 1800 007 007 or find a local Financial Counsellor by visiting Financial Counsellors’ Association of Western Australia.

Emergency relief

The City does not provide emergency relief payments. For information on more than 100 rebates, concessions and subsidy schemes provided by the Government of Western Australia, visit ConcessionsWA.

Food vouchers

The City does not provide food vouchers. Please refer to the City’s Hardship Services document for a list of services that may be of assistance.

Interest-free loan

The City does not assist with applications for interest-free loans for white goods or other items. Visit WA No Interest Loans Scheme to submit an online application or find a local agent.

Community transport bus hire

Community transport bus hire

Community transport vehicles may be available for hire from Monday to Sunday (excluding public holidays and Christmas period shutdown) for community groups that are:

  1. Based in the City of Joondalup and/or serve to benefit residents of the City
  2. Not-for-profit community groups or organisations, and schools
  3. Providing services to the community consistent with the objectives of the City’s Strategic Community Plan and/or Community Development Plan.

For further information, please refer to the Community Transport Guidelines below.

Youth truck

Youth truck

The Youth Truck is a purpose built mobile youth service providing lots of activities and it visits popular sites and schools throughout the City. It is supervised by qualified youth workers.

For information on what’s on offer, locations and hours of operation and eligibility requirements please visit the City’s youth website y-lounge.com.au

Youth support

Youth support

The City of Joondalup provides a range of activities and services for young people aged 11 to 25. The City’s team of qualified youth workers can also assist with matters relating to young people, including mediation and referral to support services.

For details of contacts and services available please visit the City’s youth website y-lounge.com.au.

Youth services

Youth services

The City of Joondalup provides a range of services and activities for young people, all supervised by qualified youth workers.

For information on all services currently available please visit the City’s youth website y-lounge.com.au.

Youth projects

Youth projects

The City provides opportunities for  young people to be involved in projects and events.

For information on current activities and/or how to get involved contact the Youth Projects Officer or visit the City’s youth website.

Youth services team

Youth services team

The City of Joondalup’s team of qualified youth workers coordinates a range of events, activities and services for young people aged 11 to 25. They can assist with matters relating to young people, including mediation and referral to support services.

City’s Youth Website

Youth events

Youth events

The City of Joondalup provides a variety of music, sport and recreational events for young people.

For information on upcoming events please visit y-lounge the City’s youth website, or subscribe to the youth eNewsletter which is regularly updated with current information.

Youth centres

Youth centres

The City of Joondalup operates two youth centres that offer a variety of programs and services. They are staffed by qualified youth workers.

For information on what’s on offer, locations and hours of operation and eligibility requirements please visit the City’s youth website y-lounge.com.au

School awards application

School awards application

City of Joondalup Youth Awards provide students in Year 10 or equivalent the opportunity to apply for an amount of $1,000 to assist them in completing their ATAR studies or General/VET/Alternate Studies.

School holiday program

School holiday program

The City of Joondalup provides programs and services for young people during both the school term and school holidays.

For information on all programs and services currently available, please visit the City’s youth website or subscribe to the youth e-newsletter to be regularly updated with current information.