Accessible Tourism

Accessible tourism is the ongoing endeavour to ensure tourist destinations, products, and services are accessible to people of all ages and abilities.

By supporting accessible tourism, the City of Joondalup seeks to ensure that visitors with disabilities or other accessibility needs can participate in and enjoy all the City offers.

Accessible Tourism encourages businesses to improve and communicate their accessibility for visitors across five areas:

  • Low hearing
  • Cognitive/autism
  • Limited mobility
  • Mobility aids
  • Low vision

Businesses can do a simple self-assessment to start their accessible journey.

We are working with our businesses to ensure you have access to information and tools so that you can provide the best experience possible for everyone. If you’re a tourism operator, below are some of the key resources to assist your business in being an accessible tourism operator:

Tourism Council WA

For those who are members, did you know you can access a range of tools to assist:

The opportunity for accessible and inclusive tourism in Western Australia, members can also be part of the Accessible Tourism Network by emailing tcwa@tourismcouncilwa.com.au 

Australian Tourism Industry Council

Please visit the Quality Tourism Framework to undertake an online assessment and receive your Accessible Tourism Information Guide.

Spinal Life Australia

Spinal Life Australia offers a fee for service assessment on functionality and user experience and also provides a free business accessibility toolkit.

Accessible businesses, point of interest and tourist destinations can be listed on the Accessible Australia webpage.Owner/proprietor/City can self-list or can get an assessment done to be listed.

Spinal Life Australia also provides a checklist for you.

People With Disabilities WA (PWDWA) 

PWDWA offer free advice training and overviews.  

Booklets  

Below are some accessible booklets for business:

If you have any further enquiries or require assistance, please email us at business@joondalup.wa.gov.au