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EasyPark

EasyPark will soon be rolled out, making paid parking smarter, faster, and more flexible in the City of Joondalup. Registration for the EasyPark App is quick and easy via easypark.com.au or download via your App store.

  • Pay for parking while sitting in your car – no need to walk to a machine.
  • Avoid infringements by setting reminders in the app and managing your parking session directly from your phone.
  • Need more time? Extend your parking using the app.
  • Need less time? Stop your parking & only pay for the time you use.

How to use EasyPark

  • Download from the App Store or Google Play Store.
  • Register your details and vehicles.
  • Once parked, open the App, confirm your location, choose the correct vehicle registration, and start your parking session!
  • Extend your parking at any time from the app, up to the maximum parking time allowed.
  • When returning to your car, open the App and end your session to ensure you only pay for the time you have used.

Frequently asked questions

When can I start paying with the EasyPark App?

Easypark goes live on Monday 10 June 2024. Register now at easypark.com.au and be ready to go.

Where can I use EasyPark?

EasyPark can be used in all fee-payable parking areas within Joondalup City Centre, excluding the Reid Promenade Multistorey car park, as well as Ocean Reef Marina.

If the parking signage states ‘fee payable’ and/or to display a ticket you can use the EasyPark App instead of using the ticket machine.  The EasyPark App gives you a ‘virtual’ ticket rather than a physical ticket.

Can I still pay for parking with cash or card?

The City ticket machines will still be available to pay for parking.

Do I have to use the App?

No, drivers who want to use the ticket machines can do so. The EasyPark App is an additional convenience for drivers who want it.

Is there minimum time or payment amount when I use EasyPark?

No, there is no minimum payment or time with EasyPark. Start your parking session when you park, and end your parking session when you leave to only pay for the time you use.

Does parking cost more if I use the App?

EasyPark charges a service fee for users. This additional cost goes to the App provider, not the City.

Are there charges for EasyPark SMS reminders?

Yes, EasyPark charge for SMS reminders, you can opt out of this service at any time via the App.

In App push-notifications reminders are free of charge.

Who do I contact if I need assistance using the App?

Customer support is provided by EasyPark on 1300 734 070.

Do I still have to display a ticket when parking?

If you use a ticket machine you do need to display the parking ticket on your vehicle dash.

To report a ticket machine fault contact

Please note, if a machine isn’t accepting credit card payments or the coin payment slot isn’t working, payment can be made using the EasyPark App.

How will City Field Officers know I’ve paid using EasyPark if I don’t get a ticket?

If you have registered your vehicle within the App, our Field Officers will be able to use the licence plate to confirm you have paid for parking.

Do I have to move my vehicle in on-street time-restricted bays once I’ve parked for the full allowed length of time?

(what do I do once I’ve parked for 2-hours in a 2-hour space?)

Yes, once you have parked for the maximum time allowed in a bay according to the signed restrictions, you must move your vehicle to a different section of road and not return to the same section of road within 2-hour.

I received a parking infringement, and I purchased parking through EasyPark, how do I appeal my infringement?

To submit an appeal, follow the instructions on the back of the infringement notice. Appeals must be submitted in writing and can be done so online, via post or in person at the City of Joondalup Administration building, 90 Boas Avenue, Joondalup.

Can I reserve parking through the App?

No, this function on the EasyPark App is not available in City of Joondalup.

Can I apply for a permit through the App?

No, this function on the EasyPark App is not currently available in the City of Joondalup.

How does EasyPark treat my personal data?

For further information about how EasyPark processes personal data, please see the EasyPark privacy policy.

What security measures has EasyPark implemented in order to protect personal data?

EasyPark has implemented an information security management system (ISMS) in accordance with ISO 27001. Furthermore, EasyPark has recruited a Head of Information and IT Security and established internal control as part of the ISMS.

For more information and to register your vehicle, visit easypark.com.au or call 1300 734 070 today.

Customer Care

The friendly team at the Customer Care Centre can provide you assistance with a wide variety of City services and information, including:

Customer Care Centre location and opening hours

For information about the location and opening hours click the button below:

Customer Care Centre

Customer Care Centre

The friendly team at the Customer Care Centre can provide assistance with a wide variety of City services and information, including:

Joondalup Library

About

Joondalup Library is one of the busiest public library in Western Australia. Joondalup Library opened its doors in 1997 as part of a civic and administration centre. Since then it has been proudly serving Joondalup’s community, providing access to meeting rooms, technology and a vast range of books, DVDs, CDs and other formats, just to name a few.

Reference collection

Located on the lower ground floor within the Joondalup Library, the Reference area houses a large collection suitable for students and researchers of all ages.

Local History collection

Joondalup Library houses the purpose-built Local History areas on the lower ground floor.

Facilities and services

Technology

Study

Accessibility

  • Wheelchair access
  • Bike racks
  • Disabled/pram/seniors parking
  • Hearing loop
  • Accessible public toilets
  • Lift access (with Braille control panels)
  • Stair access
  • After hours return chute
  • Books on Wheels Service
  • Evacuation Plan

Artworks

Your Libraries act as venues to view some of the City’s current Public Art Collection such as paintings, photography, mosaics, murals and sculptures. Take a tour of the art collection on display in the Joondalup Library and Local History/Reference area or search the City’s register.

City of Joondalup – Administration Centre

The City’s Administration Centre is located at 90 Boas Avenue, Joondalup, next to the Civic Centre, Council Chambers and Joondalup Library.

Our Customer Care Team is the first point of contact for requests, enquiries and feedback and are based in the City’s Administration Building.

Please use the search function at the top of this page for further information about the City, our functions and services.

Sorrento Beach

Sorrento Beach offers excellent family swimming and turquoise water laps against pure white sand, making it an idyllic spot for a relaxing afternoon of beach fun.

Sorrento Beach is located directly south of the bustling Hillarys Boat Harbour, which is home to plenty of restaurants and cafes, as well as the Aquarium of Western Australia.

The Sorrento Surf Life Saving Club provides peace of mind with lifeguard patrols on weekends and public holidays, while midweek lifeguard patrols are provided by the City in conjunction with Surf Life Saving WA.

Removal of Beach Enclosure

The City of Joondalup in conjunction with the State Government installed a beach enclosure at Sorrento Beach in late 2016, however at its November 2020 meeting, Joondalup Council unanimously resolved to remove the Sorrento Beach enclosure due to the compromised integrity of the structure. Removal of the beach enclosure has been completed.

The City will investigate options for the provision of a replacement enclosure. This will enable the City to adequately investigate and plan appropriately to implement a new enclosure, aided by the lessons learnt from the Sorrento Beach enclosure.

Basketball Courts

The City has many free to use basketball hoops. The locations below are available for individuals to utilise free of charge and do not require bookings for casual use. Basketball courts available for hire are below the table.

Park Name Street address, Suburb  
Barridale Park Barridale Drive, Kingsley
Caledonia Park Caledonia Avenue, Currambine
Christchurch Park Christchurch Terrace, Currambine
Emerald Park Emerald Way, Edgewater
Hawker Park Hawker Avenue, Warwick
Heathridge Park Sail Terrace, Heathridge (outdoor only, indoor court available for hire)
Juniper Park Juniper Way, Duncraig
MacDonald Park North MacDonald Avenue, Padbury
MacNaughton Park MacNaughton Crescent, Kinross
Melene Park Melene Road, Duncraig
Newcombe Park Newcombe Way, Padbury
Penistone Park West Penistone Street, Greenwood
Timberlane Park Althaea Way, Woodvale
Windermere Park Candlewood Boulevard, Joondalup

 

Please report any maintenance issues as soon as possible via the Report Damage online service or by calling 9400 4255.

Indoor Basketball Courts for Hire

Outdoor Basketball Courts for Hire

If you wish to make a booking for one of these courts, please use the ONLINE FACILITY BOOKINGS SYSTEM

Reid Promenade car park – CBD

The City’s multi-storey car park is centrally located in the Joondalup City Centre.

There are 538 regular bays (including six disability parking bays) and six motorcycle bays in the public area of the car park.

It also offers:

  • Safe and secure parking
  • Undercover parking
  • Ticketless parking – Licence Plate Recognition (LPR) technology is used
  • Electric vehicle charging stations, in the main public car park
  • Access to the main public car park between 6.00am – 8.00pm weekdays (except public holidays)
  • Different rates for different parking options, e.g. Early Bird and Monthly Fee Services
  • 28 Premium reserved bays (including one disability parking bay) in the private area of the car park with 24 hour access

 

North Coast Water Polo Club

If you are interested in joining a family focused and friendly club, come along and say hello at a training session.

If you want to know more about email secretary@northcoastwaterpolo.com.

An out of season winter training program is available for both juniors and seniors, Flipperball, and in-season summer training and fixtures for both juniors and seniors.

Flippaball is a modified non-contact version of mixed water polo for boys and girls in Years 3 – 7 (ages 7 to 12).

 

 

West Coast Wolverines

West Coast Wolverines is an American football (gridiron) club. The West Coast Wolverines consist of an Under 19 squad (age 14-18), a women’s squad (age 16+) and a men’s squad (age 19+) with the season typically running from October to February.

Training is held at Warrandyte Park, Craigie during the season.

The West Coast Wolverines also run a flag football league. Flag football is the fun, social, non-tackle version and a great introduction into the wonderful game of American football.

Games are on Monday nights with the season running from April to July at Warrandyte Park, Craigie.

For more information email info@westcoastwolverines.com.au.

Annual parking permits

Please note as of 1 January 2023, the maximum allocated number of free annual parking permits per property will be reduced to two (2). If annual parking permits have already been allocated to the property, new applications will be assessed after the renewal period has ceased on 1 January 2023.

For further information on annual parking permits refer to the FAQs.

Parking permits are required to be displayed in some residential streets of the following areas:

Please ensure you have read the conditions of issue and use before applying for an Annual Parking Permit.

ONLINE APPLICATION FOR AN ANNUAL PARKING PERMIT

Duncraig Library

About

Duncraig Library is a vibrant and welcoming community space enjoyed by people of all ages. The library opened in 1974 and as one of the top ten busiest Libraries in the state, it remains a favourite place for people to experience, learn and socialise.

In April 2019 a community artwork collaboration between students at Duncraig Primary School and WA artist Andrew Frazer was unveiled on the front wall. It celebrates the surrounding native flora and complements the flourishing community garden located in the library courtyard and surrounds. The garden is managed by Duncraig Edible Garden, a community driven project that promotes values of community, sustainability and sharing economies.

Come and experience the wonderful space and enjoy the broad range of programs, activities and events on offer; or just sit, relax and have some quiet time and a good read.

Facilities and services

Accessibility

  • Wheelchair access
  • Bike racks
  • Disabled/pram/seniors parking
  • Accessible public toilets
  • Hearing loop
  • After hours return chute
  • Books on Wheels Service
  • Evacuation Plan

Technology

Study

Artworks

Your Libraries act as venues to view some of the City’s current Public Art Collection such as paintings, photography, mosaics, murals and sculptures. Take a tour of the art collection on display in the Joondalup Library and Local History/Reference area or search the City’s register.

Heathridge Park car park

Sail Terrace entrance – 83 parking bays, 2 disabled parking bays

Siren Road entrance – 29 parking bays, 2 disabled parking bays

MacDonald Park car park

Forrest Road entrance – 109 parking bays and four disabled parking bays

MacDonald Ave entrance – 50 parking bays and two disabled parking bays

Giles Ave entrance – 28 parking bays and one disabled parking bay

Percy Doyle Clubrooms parking stations PS1 – PS4

PS1 – 385 parking bays and seven disabled parking bays

PS2 – 32 parking bays and one disabled parking bay

PS3 – 89 parking bays and two disabled parking bays

PS4 – 76 parking bays and two disabled parking bays