Rates FAQs
Have you recently purchased a property in the City of Joondalup? Here is some information about the settlement process in relation to [...]
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Rates payment options
How rates can be paid In full within 35 days By instalment By special payment arrangement. [...]
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Rates payment methods
For your convenience Rates Notices can be paid using any of the following payment methods: [...]
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Credit card payment surcharge
Credit cards are a convenient way for ratepayers to pay Rates and Charges, but the City incurs a substantial cost from card transaction [...]
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Rates Transfer & Refund Fees
The City first introduced the following fees due to a large increase in the number of requests to transfer or refund monies that had [...]
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Rates payment dates
The 2023/24 rates will be issued this year on Friday 28 July 2023. Payment dates are as [...]
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Rates at a glance
How your Rates are calculated? Your Rates = Rate¹ x Valuation² + Yearly fees 1: cents in the dollar set by the City 2: set by [...]
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Development (planning) application – application process
On 18 December 2020, the Planning Regulation Amendment Regulations 2020 were gazetted by the Western Australian Planning Commission [...]
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CCTV Rebate Scheme
Are you a City of Joondalup resident or business looking at installing new CCTV cameras? The City of Joondalup’s CCTV Rebate Scheme is [...]
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Request to Close Pedestrian Accessways
Pedestrian accessways (PAW) provide access to essential services and provide pedestrian and cycle access both within neighbourhoods and [...]
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Deemed to Comply Checks for Single Houses
What is a deemed-to-comply check? The construction of a new single house, or extensions and/or renovations to an existing house may be [...]
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Building permit application process
Lodgement Once an application has been lodged the City will check to ensure all necessary information has been provided. If further [...]
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Impounded vehicle collection
If you believe your vehicle may have been impounded: Contact City Officers during business hours The City will confirm if your vehicle [...]
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Library borrowing
Borrowing All members of your family can have their own library card and borrow up to 15 items each. You can borrow library items for [...]
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eRates FAQs
eRates Registration What if I don’t have a current Rates Notice to register? Call Rating Services on 9400 4000 and once your identity [...]
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Directional signs
Please note, this form is for payment of directional signs which have been applied for, and [...]
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Frequently Asked Questions for lodging a building, planning or environmental health application online
Homes and Properties / Building and Planning / Applications / Homes and Properties / Building and Planning / Homes and Properties / Building and Planning / Applications / Building applications / Homes and Properties / Building and Planning / Building on your property / Business Approvals / Homes and Properties / Building and Planning / Applications / Development (planning) applications / Homes and Properties / Homes and Properties / Building and Planning / Applications / Subdivision applications
What applications am I able to lodge? Once you become a registered user within the City of Joondalup you can lodge: Building [...]
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Community mediation service
Disputes between neighbours can often lead to disharmony, frustration and/or anger. While it is better to resolve issues between the [...]
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Food handler training
The operation of a food business requires that all staff carry out their work in ways that ensure that the business produces safe food. [...]
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Liquor licence: Section 39 and 40 certificates
The Department of Local Government, Sport and Cultural Industries is responsible for issuing liquor licences. As part of this process, [...]
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Copies of house or building plans
Most of the City’s building plans are held in micro-fiche format. Where available, the City can provide land owners with copies of site [...]
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Boating and launch ramps
Two boat-launching ramps are located within the City: Hillarys Boat Harbour (Northside Drive) Ocean Reef Boat Harbour (Boat Harbour [...]
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Keeping of bees
The City’s Animals Local Law 1999 require any person wishing to keep bees, to first obtain written approval from the City. Bees can [...]
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Residential crossover requirements
A crossover is an extension of a driveway from the edge of the property boundary and provides access for vehicles across the verge to [...]
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Pensioners and Seniors FAQs
If you have a valid concession card you could qualify for a rebate or a deferment on paying your rates. To qualify, ratepayers must [...]
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Cat breeders
Cat breeders, or those who are planning to become breeders, must apply for a cat breeding permit from the City. To apply for a cat [...]
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Club funded upgrade
The Club Funded Upgrade application process provides direction for local organisations and lessees seeking to upgrade a venue that they [...]
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Community Sporting and Recreation Facilities Fund and Club Night Lights Program
The Community Sporting and Recreation Facilities Fund (CSRFF) and Club Night Lights Program (CNLP) are funding programs offered by the [...]
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