The friendly team at the Customer Care Centre can provide you assistance with a wide variety of City services and information, [...]
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The City’s Customer Service Charter outlines our commitment to provide customers an [...]
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The City strives to deliver better customer service and encourages you to provide feedback. [...]
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The City has a complaint resolution process based on best practice principles in complaint management. The City’s Customer [...]
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Disputes between neighbours can often lead to disharmony, frustration and/or anger. While it is better to resolve issues between the [...]
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Don’t have a printer? Run out of ink? Or, you’re on the go and want to print from your mobile device? You can send your [...]
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The Reid Promenade Car Park is located in the Joondalup City Centre and offers different parking options and fees. Monthly services [...]
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Please join us to celebrate the life of Margaret Jane Cockman OAM CStJ (1931 – 2023). Family, friends, colleagues and community members [...]
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Only Visa or Mastercard can be used for making online payments.
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Residents are entitled to the following three services, per refuse charge, per financial year only (1 July – 30 June). Quotas [...]
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Enter your address in the box below to find your general waste (red lid), green waste (lime green lid) and recycling (yellow lid) bin [...]
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The friendly team at the Customer Care Centre can provide assistance with a wide variety of City services and information, including: [...]
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The National Relay Service (NRS) is a phone solution for people who are deaf or have a hearing [...]
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Books on Wheels is a free delivery service that caters to City of Joondalup residents who are [...]
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Burns Beach SAR Annual Service Review 2024-25
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The City of Joondalup, together with Joondalup City RSL Sub-branch, will host a service of [...]
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The City of Joondalup is hosting a Remembrance Day Service at Joondalup’s Central Park War [...]
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The City’s waste collection contractor, SUEZ, is continuously reviewing service continuity and [...]
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Harbour Rise SAR Annual Service Review 2024-25
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Iluka SAR Annual Service Review 2024-25
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To report any damage or graffiti issues to agencies such as Western Power, Water Corporation or Main Roads, it is recommended you [...]
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The City’s event calendar details events delivered by the local community as well as events run by the City of Joondalup. You are [...]
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The City provides a dedicated information and events phone line as well as a free online database of community services, facilities and [...]
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Please use the following online application forms to submit an application for Environmental Health approval: Food business [...]
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The Local Government Act 1995 provides that the City of Joondalup must hold: An Electors’ General Meeting once every financial year; [...]
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Please note: As this is not a Direct Debit form, by completing this application you are agreeing to make the payments yourself not via [...]
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Follow the links below for detailed opening hours of our centres. Please note: the City observe all national Australian and Western [...]
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If you consistently have more recycling waste than will fit in your bin, you can order an additional recycling bin for an extra fee. [...]
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If you consistently have more green waste than will fit in your bin, you can order an additional greens waste bin for an extra fee. The [...]
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Where can I download the Waste Guide and my greens vouchers? Waste Guide: click here. Greens tipping vouchers: click here. Vouchers [...]
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City residents who own a property adjoining a Pedestrian/Public Accessway (PAW) and wish to plant and maintain the Pedestrian/Public [...]
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This application form is to be used for applying to the City’s Pedestrian Accessway Planting and Maintenance Register (Step One [...]
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If you have too much rubbish, and cannot wait until your next scheduled collection day, an extra bin collection(s) can be arranged. [...]
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Please note as of 1 January 2023, the maximum allocated number of free annual parking permits per property will be reduced to two (2). [...]
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Effective from Monday 3 July 2023. Building Construction Industry Training Fund (BCITF) and Building
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Only Visa or Mastercard can be used for making online payments.
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Please note as of 1 January 2023, the maximum allocated number of free annual parking permits per property will be reduced to two (2). [...]
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Internal requests and authorised agencies such as WA Police, can request images from the City’s public areas CCTV cameras by [...]
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City residents and/or property owners wishing to exclude the verge immediately abutting their property/residence from chemical weed [...]
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City residents wishing to be advised in advance of scheduled weed spraying activities occurring within 100 metres of their residence [...]
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The City undertakes an integrated weed management approach which includes the use of APVMA approved herbicides to control weed [...]
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Prior to the agenda of a Briefing Session being discussed by Elected Members, members of the public are provided an opportunity to make [...]
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Not sure which form to fill in? Let the Animal Registration Wizard guide you to the right form. It is the owner, or authorised agent’s [...]
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If your cat or dog has lost or damaged their registration tag, you can request a replacement by completing the application below, [...]
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Young Artists are invited to showcase their work at the new City of Joondalup Libraries – Whitford Young Adult Art Space. If you [...]
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