The City’s Customer Service Charter outlines our commitment to provide customers an [...]
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The friendly team at the Customer Care Centre can provide you assistance with a wide variety of [...]
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The City has a complaint resolution process based on best practice principles in complaint management. The City’s
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What is included in the City’s annual waste service? The annual waste refuse charge for [...]
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Disputes between neighbours can often lead to disharmony, frustration and/or anger. While it is better to resolve issues between the [...]
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There are many different types of pests that can cause concerns to residents. European wasps European wasps are declared pests in [...]
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Publications Saluting their Service ‘Saluting their
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Books on Wheels is a free delivery service that caters to City of Joondalup residents who are [...]
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Neighbour agreement may be required prior to making any changes to a dividing fence. Refer to Dividing fence matters – overview [...]
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Margaret Jane Cockman OAM CSTJ was born in 1931 and has lived in the Wanneroo area her whole life. Margaret’s family were among the [...]
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All library users are encouraged to provide feedback. The City values and encourages all feedback. If you would like to provide [...]
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For your convenience Rates Notices can be paid using any of the following payment methods: Credit card Phone 1300 764 144 [...]
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If a Minor Case Claim/General Procedure Claim is lodged at the Magistrates Court, it becomes a public record and is likely to be placed [...]
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Groups and activities for seniors Getting involved is a great way to make new connections, try something different, stay active and [...]
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Where can I download the Waste Guide and my greens vouchers? Waste Guide: click here. Greens tipping vouchers: click here. Vouchers [...]
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Follow the links below for detailed opening hours of our centres. Please note: the City observe all national Australian and Western [...]
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Magpies are protected under the Wildlife Conservation Act and it is illegal to harm them. The City has no jurisdiction in the care, [...]
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Frequently Asked Questions Under the Valuation of Land Act 1978, the Valuer General is required to maintain valuation rolls for all [...]
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Walk of Fame Inductees Salvatore ‘Sam’ Castiglione Weightlifter Salvatore ‘Sam’ Castiglione competed for Australia at the Edmonton 1978 [...]
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Have you recently purchased a property in the City of Joondalup? Here is some information about the settlement process in relation to [...]
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Community information database We have a free online database of community groups, services and activities called the Community [...]
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What applications am I able to lodge? Once you become a registered user within the City of Joondalup you can lodge: Building [...]
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Credit cards are a convenient way for ratepayers to pay Rates and Charges, but the City incurs a substantial cost from card transaction [...]
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The City of Joondalup maintains over 300 parks and reserves. Visiting one of them is a great way to get out and about, connect with [...]
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eRates Registration What if I don’t have a current Rates Notice to register? Call Rating Services on 9400 4000 and once your identity [...]
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Should you require access to City public open space, you’ll need to complete the application form and email it through to the [...]
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The City can provide a parking enforcement service to private property owners that experience [...]
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Two boat-launching ramps are located within the City: Hillarys Boat Harbour (Northside Drive) Ocean Reef Boat Harbour (Boat Harbour [...]
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The City may be able to assist residents with mobility needs with a waste bin ferrying service [...]
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If you are experiencing or at risk of homelessness, there are a range of services that can help. City of Joondalup Libraries provide [...]
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William (Bill) Harold Marwick OAM was born in York in 1939. Bill has had a profound influence on the Cities of Wanneroo and Joondalup. [...]
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City of Joondalup Libraries Duncraig Joondalup Whitford Woodvale Mobile phones √ √ √ √ Batteries √ √ √ √ Printer cartridge √ √ Compact [...]
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If you have a valid concession card you could qualify for a rebate or a deferment on paying your rates. To qualify, ratepayers must [...]
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Trees that are on private property are not controlled by the City and therefore pruning is at the discretion of the owner. The City is [...]
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The Disability Services Act 1993 (amended 2004) requires all Local Governments to develop and implement a Disability Access and [...]
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Residents may apply to keep one miniature pig or miniature horse in a residential area by seeking approval and maintaining an annual [...]
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The City is committed to making it easy for businesses to locate, operate and grow in the City of Joondalup and offers a range of [...]
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All packaged food for sale must bear a label that complies with the requirements of the Australia New Zealand Food Standards Code. The [...]
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If you would like to keep pigeons on your property, you must apply to the City for a Certificate of Registration. Unless approved prior [...]
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All dogs over the age of three months must be registered and microchipped. Dogs can be registered for: One year Three years The [...]
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The City of Joondalup offers a large range of beaches, community facilities, parks and tennis courts. These may be used to hold events [...]
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The City issue residents with four green waste tipping vouchers, two mulch or compost vouchers, and one recycle voucher per financial [...]
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The Community Funding Program provides financial support to incorporated community groups to conduct projects, programs, events or [...]
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The City of Joondalup has recently received funding to install 65 Beach Emergency Numbers (BEN) signs as part of the Department of [...]
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The City is committed to getting community input and sharing information on new projects, plans, services and initiatives. The City [...]
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A street verge is the portion of a thoroughfare which lies between the boundary of a carriageway and the adjacent property line. The [...]
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Joondalup resident, Nicolas (Nick) Trandos OAM JP, was born in Kafalari, Greece in 1934. He came to rural Wanneroo in 1949 with his [...]
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The City of Joondalup undertakes a variety of services, programs and projects for and with the community. Many of these have received [...]
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Creating greener, cooler, and more comfortable neighbourhoods for everyone. The City of Joondalup Leafy City Program provides increased [...]
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